Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
Yea they work with you on your payments as long as you keep in touch with the dealership. Also help you leave there with a car. Really love the energy in there. Lol just say they stay true with you on helping you.
I went in back in August and was very skeptical and thought I could get better deal somewhere else...I soon found out that NOBODY else would give me a chance except for buy here pay here. Which for same payment I now have New dependable car with warranty .These cars are nice there not 10+ years old with 200 thousand miles and its real bank so it will help credit score...I cant even get credit card and Zach got me a car loan. Process is very easy and fast almost seems to good to be true. But 100% legit...Zack and finance was great and would recommend to anyone
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
This is the way car buying should be! No pressure, lots of information, no “let me talk to my manager” games. Sarah was professional and answered all our questions, even the ones we forgot to ask! The cars I looked at were terrific, and all had warranties on the engine and drive train, low mileage, and great prices. I bought a great car, and I think I’ve found my one-stop car shop!
The service was great!!!! From the moment I sent out that I was interested in one of the vehicles, I got a prompt response. Plus, the dealer made sure I was available and double checked when I would be arriving.
Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!
Haydocy is a Excellent company and dealership with highly professional people who are very friendly and they go out of their way to ensure that your needs are taken care of. I a completely satisfied with the quality and thoroughness of their work. I highly recommend Haydocy for all of your vehicle needs!
Routine oil change and tire rotation. Everything went as I would expect.
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