Very knowledgeable and eager to please staff. We attended a get to know your new car seminar which included speaker from all departments. Very informative on what needs to be done to get a long and pleasurable usage from your new car.
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
Their slogan says it all - 'Nobody Beats an O'Connor Deal', and I can confirm that as I called nearly every major Chevrolet dealer in Rochester and Syracuse seeking out the best price on a new Volt. Steve Dash and his team were able to give me the best price, and were very fair with my trade in as well. Everyone at O'Connor made me feel welcome and did everything they could to make the buying experience a pleasant and painless one. If anyone is looking for a Chevy car, truck or SUV - I would highly recommend you head straight to O'Connor. Two thumbs up!
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
You provide the info about the car you want and the price you're willing to pay. The staff is very knowledgeable and curtious and they will provide multiple listings for you to chose from. They will even assist you with choosing the right car for you if you want or a first time buyer. The bidding process is easy and painless. If you're looking for a nice daily driver and that dream car, this is the only way to purchase that car.
Very comfortable car buying process. More auto sales staff should adopt their no pressure approach to selling cars. They let the cars sell themselves. Marlon was great. He promptly returned calls with informed answers and helped secure competitive financing rates.
He also had no problem assisting with having the car transported for a third-party inspection. I would not hesitate recommending them.
Excellent dealership with quality and professional staff.
by Mike Dee from DealerRater.com
November 6, 2018
It was my first experience at Patrick and it was terrific . My sales person ( Jonathan Collister) was knowledgeable,friendly and extremely personable . The service technician ( Mario Maimone) was also knowledgeable, courteous and friendly . Actually everyone I've been in contact with at Patrick has been just GREAT . I would recommend this dealership to everyone.
Staff was helpful, and really pleasent! Went in not sure what to expect after dealing with some ‘major’ car dealers in the area. They asked me what I wanted to put down and what I wanted to pay, and boom! Drove away that day!
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Leasing our new Silverado was easy and painless thanks to our Salesman Jerry. We got a fair deal on our trade-in and are very happy with our new truck. We highly recommend Victor Chevrolet for you next vehicle.
My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
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