Listened to our preferences and delivered exactly what we wanted! Hassel free experience as Bob, Lance and Mike had everything ready when we arrived to pick up our new vehicle and answered all our questions! Love the new 2018 Traverse High Country!
Billy did a great job working with me. At no time did I feel any pressure to purchase. I have been hounded by plenty other sales people from other local dealers for the past few months while making the decision but not here. I had to wait and have been talking to him for quite a while on and off. And when the time was right for me and my family he got right on it finding the exact truck I wanted. He not only found the truck I wanted but went above and beyond what I expected anyone else would have done. We will definitely be coming back next year when we buy my wife’s Tahoe. Great experience overall and great customer service. Couldn’t ask for it to be any easier. Also Mike in financial department is amazing as well. Explained everything to a T and was very personable. Once again no pressure with him either. Thank you again for the great truck!!
I just went in for an oil change. Going to this dealership takes a bit longer than going to a drive-thru, but the car gets examined for potential issues which takes the guesswork out of maintaining your car and they wash the car!
I really like this dealership from the friendly no pressure salesman to the service dept. that bends over backward to explain whatever service I am getting and keep me up to date when they will be finished. They also wash and vacuum the vehicle for me.
Duane Anderson was a great salesperson went over the entire vehicle with me was patient with me waiting for my paperwork till the late hour of his day. Introduce me to the rest of the Taylor family and answered all my questions. Felicia’s internet response was quick inquiring about the vehicle. Juan the manager went over the paperwork theory. Great deal even though I’m a Michigan fan Ha Ha. Duane Thank You for both of your Services!
We have confidence in the team of people who keep our Toyota???s in hood condition. Their reminders help us stay up to date with maintenance. Explanations nd print-outs of performed service are thorough.
I drove down from Metro Detroit to check out a 2012 Subaru Outback. Having had a local family member check out the car beforehand, I was impressed with what I saw. Fitz was very accommodating and let me take my time with the test drive, getting the car inspected by a mechanic of my choice, and even taking it to grab lunch after a long morning. Negotiating was very straightforward and I never felt like I was being taken advantage of or given the run-around, which is something I have experienced at other dealers. Fitz even helped me move all of the junk in my trade-in's trunk to the new vehicle! My only complaint was that the detail job and wash done before hand left some mud and gunk under the vehicle, but overall I was very happy to have purchased my new vehicle at Yark.
Z was my contact. He has been with the company from the start and is a low key no nonsense attentive business partner. I bought from out of state and he assisted in all the aspects needed to make this a smooth and mutually beneficial purchase. You are in good hands with Z.
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