My sales person, Doug Buchanon, was thorough in showing me the 2017 ATS I found listed on Cars.com. The appraisal of my trade-in went quickly and we reached a deal soon after. I was happy with the experience.
I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
Professional. Personal. Dependable.
Just ordered a new Pacifica... great experience with Jenni... and NO PROBLEM with the order.
Had a great experience with Service Department... Andrea... made sure my 2016 T&C got a new hood when the old one showed signs of premature rust.
Oil changes are a breeze.
As usual, I called Willard Shell when my lease was expiring and we made an appointment to discuss my next car. We discussed my options and my decision was an Encore. Willard is so helpful and gives you the important info you need without being pushy. I have driven Buicks for many years and have never been disappointed. I also have my oil changes and work done at Jim Causley and have been completely satisfied. Thanks for salesmen like Willard Shell and an up-to-date facility!!
Was treated with respect. They worked hard to be sure I got the best deal. Appreciated that I lived local. And that I was a loyal Ford person for 30 years and switched to GM. They appreciated that and gave me an even better deal.
After extensive online research we, chose Serra Chevrolet for our "new" used car purchase. We worked with Dominic and couldn't be happier! He was extremely kind and also listened to/and found what we wanted. The whole process was easy, quick, and we feel like we got a really fair deal! We highly recommend buying a car from Dominic at Serra Chevrolet.
We were not offered all of the discounts we should have gott
by Larry Samples from DealerRater.com
December 4, 2018
My wife and I purchased a new Chevorlet Traverse. We specifically ask the sales person if we???re getting all of the discount available and he said yes. He did not give us all discounts available. Vincent R. Was our sales person. Vera Sebastian and Larry Samples
Feldman Chevy dealership is honestly one of the best dealerships in Michigan. The atmosphere isn't about pressuring people to buy a vehicle as soon as you walk in. I have purchased two vehicles from the dealership as well as have maintenance done. The employees their are all helpful and friendly. Brian W. was my salesman and let's just say he is better than awesome, he's wonderful and beyond. He was so understanding of me and my indecisiveness. He always went above and beyond to help my fiancee and I to understand our concerns and fears. At the end of the day we just wanted a good deal and that's what we left with. I would highly recommend Brian to anyone as well as Feldman Chevy dealership too. I am happy and grateful with my new vehicle.
Absolutely amazing experience! Bill Kief is amazing, and would recommend to anyone. Everyone else in the dealership were great too, they stayed late to make sure I was satisfied with everything as well!
Buy your vehicle here, get your vehicle serviced here.
by AC from DealerRater.com
December 4, 2018
We???ve purchased several vehicles from Sellers and have had such positive experiences each and every time. Currently our Sales Rep is Andrea Milligan, believe me when I say she is the best! We also service our vehicles there as we know and trust that they are honest, professional and very reasonable with their pricing. They will bend over backwards to make sure no customer leaves unsatisfied.
by Rachel Ann and linda ivey from Flatrock , Michigan
August 26, 2018
The staff at suburban are all professionals. Jeffrey cawood manager is truly a asset to the team there. My salesman dean is the best. He works with you to get into a car that fits your needs. From the phone operator kay, to all the staff in service they make your trip there a soothing experience. Once again thank you all.
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