We went in there without planning, just trying to find a reliable car with reasonable price for my brother who came to the USA on a green card visa. My brother can???t get a loan because he has no credit history yet. The dealership were so helpful in finding him the car with the price range that he can afford. Thank you so much for your help guys.
Everyone from Ken, Mike and Brian were GREAT!!! Buying a vehicle there was amazing!!! STOP and see them, they even give $100 if someone refers you to the dealership. The 2018 Chevy Silverado is amazing too!!
they found the truck I was looking for great staff to work with went out of there way there staff drove to Pennsylvania to find a2018 2500 HD with in my price rang and got more than I expected thank you
Service is always completed with full explanations
by Paul from Lancaster from Lancaster, NY
December 19, 2017
Having been a long time customer to the Cappellino dealership I can highly recommend this dealership to anyone. The entire staff is attentive from sales, service and collision. The service representatives fully explain any repair and keep an up-to-date service record to insure any recalls are completed.
Disappointed in Service agent who denied me help or instruction on how to reinstall the bed cover on my GMC truck. He said there would be a $55 charge, despite the fact that I purchased the truck from the dealership and that I never received instruction on the cover.
This was 10 minute job to do myself, Unfriendly policy and implementation.
Highly recommend. They really went the extra mile for me. The salesman was not pushy and really worked with me in every way possible. Such a pleasant dealership experience compared to some of the other dealers I'd visited. They gave me their word and delivered on all aspects. Love the shop cat, named Chevy.
I went looking for a car after I graduated from college and I went to Jim Murphy in Springville, New York. The dealer that assisted me was Mike Evans. He was very accommodating and assisted myself very thoughtfully and yet thoroughly. He presented himself in a very profession manner, explained to me fully every aspect of the car, both with the leasing process, the interior/exterior of the car, and everything else that is involved in the process. I would 100%, without a doubt recommend him to a friend. He is an excellent employer! He helped me in any and every way. Thank you!
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