I just purchased a 2018 Yukon from Courtsey Buick GMC. I had a great experience all the way from my sales agent, Bill Baxley, to Michelle, the finance manger. They were respective of my time and considerate of my questions. I would recommend them to anyone looking to purchase a Buick or GMC product.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I bought a car here today, from Darren House. He was truly the best salesman I've ever had the pleasure of knowing. If you're going to buy a car ask for him! He was so pleasant, funny, honest and helpful. Truly a blessing for me today!
This place does not value customers, only sees dollar signs. The lack of concern for the problem I was having was appalling. Alex “a manager” felt it was necessary to tell me several times that they sell 160 cars a month. When I told him I couldn’t drive my car because my temp tag was expired he told me to drive it anyway. He blamed the fact that I hadn’t received my paperwork to take to the license branch on “it must have gotten lost in the shuffle”. He was more concerned about getting the point across to me that no cop would write me a ticket for an expired temp tag. Maybe not but a car is not legal to be on the road if it’s not properly registered and insured. I understand that my purchase of a used vehicle is not keeping the doors open but he could have pretended like he cared. Don’t waste your money here!
Saturday’s are the only time I have to get an oil change and I called places all over near Louisville and no one would take my vehicle. Champion Chevrolet were the only ones that took the time to take my truck in! The customer service was fantastic and the facility was neat clean and not to mention it was fun looking at their large selection of beautiful Silverado’s.
Everyone was so nice, amazing, and patient. The dealer and the finance guy was so great and incredible to work with. It was absolute pleasure to get my second Suv with this dealership.
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