I went in looking for a used car didn’t know what do ask for it even what I was looking for. From the time I walked in tell the time I left felt like they really cared about what I was looking for and not just trying to sell a car.
Worst buy ever
by Alex from Laredo TX
December 23, 2018
In my opinion worst car ever bought. Makes a noise in the transmission nor the dealership or GM want to do anything they say it's normal and that they can't do anything
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Our salesman Brian Swaim was fantastic. He listened to and addressed every want and concern we had. He was very professional and will come very highly recommended. Jeremaine Pearson and Bryan Uranga in the finance office also did an amazing job working with us to come to an agreement on our dream vehicle.
by Menkure from Downers Grove
December 20, 2018
Definitely a surprise from GMC. We mostly know them for trucks but the crossover market has a real competitor. Its in the top five best new crossovers in the business.
My repair was recall related and I was in and out in an hour. When I tried having the work done first at Sewell in Dallas (where I bought it) they had my car for a large part of the day, gave me a loaner, and when I returned to the dealership, they told me the part had been put into another car and I would have to come back! I said 'no way' and booked my appointment with y'all shortly thereafter. Thanks for taking such good care of me!
My husband's favorite vehicle!
by CourtneyDFW from Dallas, TX
December 6, 2018
My husband had been wanting a Terrain for years and this did not disappoint! We all love the style, it rides great and it has so much room. The dealership was amazing in every single way. I don't think he will ever go somewhere else or switch from a Terrain.
John and Tut were great to work with. The Experience was great. I will buy from this dealership ship again. Thank you Five Star Ford NRH.
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
I went into the dealership just to see if I wanted to get a new truck. About an hour later I was driving away in my new GMC Sierra. That was the best buying experience I have ever had at a dealership. Ozzie the GM was awesome and you could tell he appreciated me for coming in. Seth was my salesman and he was just as awesome. I have bought many (too many) vehicles in my day and Freeman was by far the best. Bill in finance was great also. No pressure to buy this, add on that, or anything. Just great folks selling great trucks. I HIGHLY recommend Freeman GMC in Grapevine!
Great service! I had an appt scheduled for oil change & tire rotation but in mean time I had another appt come up & didnt want to cancel. I spoke with service tech about having another appt & ask if it was possible to be finished in a short time so I could make the other appt....not only did they complete both jobs but had me out the door in 30 minutes!!! Great customer service!!! Definitely recommend Classic Chevrolet for all your auto needs!!!
Finding a new car is so stressful especially when having to do it in a hurry. Mo really helped us through the process. When I wanted to tear my hair out he along with my fiance really calmed me down. I will definitely come back and recommend.
I bought a year old BMW. The price was better than I found at other dealerships. They were prepared to go as slow as I wanted and answer all my questions, but that's not what I wanted. I wanted fast! So after a quick test drive went in and signed the paperwork, while they washed it for me. They let me leave my old car there and drive my new car home. There was a headlight malfunction and they said it was completely covered under warranty. However, because it was a software issue, Carmax said I needed to take it to BMW, but that Carmax would cover any costs. They were true to their word!
by SusanL from East Providence, RI
December 12, 2018
I've had this car for about 3 months. It has everything I wanted. Only one thing I would improve upon - the seatbelt doesn't have an adjustable slide. Other than that it's a great car!
Went in to inspect a car that I saw online and drove it home that day. The most pressure free car experience that I have ever had and great finance department.
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