Although I did not visit the showroom or the dealership at all I did communicate with both sales staff and management through e-mail. They were responsive, provided me the information for which I asked, and gave me their bottom-line, out-the-door price. They followed up to ensure I got the best possible attention. I am impressed and would definitely consider buying a truck from them. The reason I didn't give them a perfect score is that I only have limited interaction with them.
Misty Blount helped us in every way possible to keep us informed and help us find the best deal to get us in the vehicle that WE wanted. She was never pushy or condescending but very accommodating and helpful. She catered to my entire family, and for the first time ever it was a joy to purchase a car. 100% recommend this dealership and hope you’re lucky enough to have Misty help you out.
Dustin Dutterer from Sun Auto in Cicero did an awesome job getting me into a car that I really wanted. He was straight forward about every detail right from the get go. Quick and easy process the whole way through. I highly recommend you giving him a visit if you are in the market for a new or used car!! Thanks Dustin!
My experience was great. The salesman Matthew Rupp did a great job working with us ensuring we got everything we were looking for in a truck. We were very pleased with this dealership and service they provided and strongly recommend them to all our friends.
My son purchased a 2014 Dodge Charger SXT AWD from Drivers Village 9/19/18. We purchased it from Dan in the Used Car facility. I could not have asked for a better purchasing experience. From Andrew Hilt, the internet sales person to Dan the sales associate, down to the financing dept.; they were all great and very helpful. we were very pleased with the vehicle.
Will Cascanett took a lot of the stress out of the buying experience. Very patient and responsive to questions. Quick turn-around from purchase through financing to driving off the lot. I would definitely recommend this dealership.
The salesman I had made promises he didn't deliver on. 1. the people that were supposed to get the referral bonus for me buying a car still haven't seen that bonus & it's been over 2 months. The sales person keeps saying he'll check on it.
2. Will also told me when I signed that as a service to all new customers the dealer will order me an extra set of keys & fab & call me when ready to pick up...now I need to take my time off work to go there on a monday between 9-9:45 am to see if the key maker has time.
I would not recommend this salesman to anyone I know.
Trisha reached out to me within a day of showing interest in a car. We set up a meeting for a test drive. I was contacted the same day of the year drive to be told the sold the vehicle at auction. I bought a car elsewhere.
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