I bought a Buick LaCrosse From this dealer about 7 years ago and had it serviced there during that time period. I always found the service staff to be thoroughly professional and, most importantly, communicative. The waiting area is pleasant and I was able to get a ride to work when necessary. While having that Buick serviced, I needed a loaner car and they loaned me a new Envision. I really liked the car and the sales staff gave me a GREAT deal on a lease. This was confirmed by a relative who is in the car leasing business. I continue to have the car serviced at this dealer and I am happy to recommend others there.
My representative. Robert Sommers, provided superb service. I felt no pressure, and truly believed Robert understood my needs. His professionalism and commitment to my overall satisfaction inspired my wife to want to have Robert help her when she is in the market for a new car.
From the moment I walked into the showroom I felt comfortable. Morgan was extremely knowledgeable about the vehicle I was looking at and made the whole process super easy. His team was fluid and efficient. He called me at 11:00am to tell me about a Chevy Cruze that was available. He asked if I could be there by 1:00pm and I was home in my driveway at 2:55pm with my new car. Perfect experience.
My salesman was pape and his apprentice Austin. They got me into my dream truck. The gmc 1500 sierra denali with the denali ultimate package. Pape made the process so easy and simple and gave me nice trade in on my 7 year old tacoma. I plan. On having this denali for years to come but when I want to trade in for another I will definitely be back. Every time I get out of my truck I get compliments on her. Thank you pape
Elaine and Steve of gmc mahwah just sold me my second truck and I look forward to the day number 3 is needed. they are a great sales team highest marks!!! any of my fellow brothers or sisters who are active duty or retired this is the team to ask for.
George and Krystle went out of their way to assist us when our GMC Acadia was having engine problems. They arranged for a loaner car and did a great job throughout our experience. You should be proud of having employees of this caliber working for you.
I have to give the BIGGEST THANK YOU To Larry, Drew and the F&I manager for putting me in a brand new GMC Terrain. My current car broke down and no other dealer could find me the vehicle I wanted or give me a price that would fit my budget. As a single mother of three and a limited amount to spend I was so desperate to find a vehicle quickly. I couldn't imagine having no car for another day. They went out of there way to pick up my disabled car, at no cost to me, from lower Westchester so i could at least use it towards another vehicle. They put me in a beautiful state-of-art black on black brand new terrain that I drove off in today. Wow, all within hours I was driving for only $139 a month after they gave me a good amount for my car. I never would have thought I would be driving a car as nice as this for so little down and such a small monthly payment. When most people say they don't have good experiences buying a new car I have to say I had the best experience EVER leasing a vehicle from Vail Buick GMC. Thank you, Thank you, Thank you. Most sincerely Mary Ann Puoti.
Everyone at the dealership is always friendly, professional, and makes one feel at home. The facility is welcoming in appearance as well.
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