This is our second Yukon we got from this dealer. We shopped around with other dealers thru email (internet dept), most of them if not all them, tried to get us to the go to their dealer, (we really dislike the car shopping experience at the dealers), they were very vague with their emails, but Robert Adams (Internet Mgr Penske Cerritos) was again the most responsive in a timely manner and accurate answering our questions and giving us a quote. Everything was done thru email and text. After we agreed by email, we went to the dealer, Abed helped us out with the return of the previous lease and took care of everything, handed in the keys of the new one, showed it to us, we signed all the paperwork and out we were on the way back home in a couple of hours. Very smooth and hassle-free experience.
I have received an excellent help and knowledge specially from the sales person Mr. Abed Tabaa
he explain every detail and make it easy to me to decide buying the vehicle and after sales He spend time with me explain to me how to use all options the vehicle has. He was excellent.
Arlene was excellent! She was extremely professional in all aspects. The dealership was impeccable and the customer service was top notch. Arlene went above and beyond in every aspect of the car buying process! I highly recommend HB Dodge!
If you guys are looking for a new/used vehicle, come by and see Rachel Ishii. Very good, friendly and hard working salesperson. She did everything she can to help us get the best deal on our 2019 Suburban. When I found out a week later that the vehicle was missing a couple of parts that was supposed to be included in the vehicle, I contacted Rachel and let her know the issue and she help us resolve the problem. We highly recommend her to help you guys in your search of your new or used vehicle. Thanks again Rachel
Best car buying experience, EVER! I was not even expecting the ease and speediness, with smiles and laughter from my first step in the door, to my test drive, financing, and driving off in my brand new Chevy Cruze that I had. The staff is great, the facility is clean, and they really want to put you in the car you want. My family is now a WIN family. Hey, Mark and Emil and the gang!
Fast from start to finish. Everyone was friendly. No pressure to purchase. I will go back for my next GMC. This was my first GMC product and so far I have enjoyed it. It has a nicer interior and styling then my 2 previous trucks. Tundra and Ram.
Nick was wonderful. Very knowledgeable and very fast. He got us in an out without the prolonged negotiations. We were very happy with the car we got and the deal that went with it. I would/ recommend Nick to everyone i know
Nick is a great to work with. We met with him in September and couldn???t afford the payment of the Suburban we ideally wanted. We began looking into the best rate we could get through a credit union. Before you know it, Black Friday came around and 0% interest was offer on the 2018 suburban. (Can???t beat that rate!) I researched local dealerships inventory and felt so pressured over the phone to make a purchase on a vehicle we really did not want. I figured; we could not find the exact vehicle we wanted in a local dealership, I was going to call the person that already spent so much time with us, and was so patient, to see if he was able to locate a vehicle for us. I spoke to Nick and within one day he had our suburban waiting for us at Mark Christopher. In fact, he personally picked it up himself. Not too many sales people would take the time to do this. Thanks again for finding us our perfect family vehicle Nick.
Nick made this purchase painless and with confidence & politeness. He answered all my many questions and if he didn???t know he went and found answers. I loved how he treated me & really showed he cared & listened to needs.
Nick Jensen is the best sales person on the entire planet
by FCK4 from DealerRater.com
November 20, 2018
We purchaes a certified Cadi from Nick Jensen. He was honest, upfront and flexible. The deal was great and so was his customer service. I can???t say enough about his customer service. The dealership has a huge inventory. This is the second car I???ve purchased from this dealership. If you want a great experience, call Nick.
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