The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car.
I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.
by Sarina from Madison Wisconsin
December 27, 2018
Love love love my Terrain. Great performance and fuel mileage!! The styling is sleek and modern. Get tons of compliments on it. The features are awesome too.
Excellent dealership. Excellent service crew. Enjoy every experience I have with this dealership. Staff is wonderful.
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
We just leased a new Buck Envision. Each department was very attentive , knowledgeable, and thorough as we moved though the process of leasing our car. We had a great experience and would definitely recommend Eric Von Schledorn as the place to purchase a new car.
I bought a new truck from Schwieters of Cold Spring! John Kiess helped me out right away to figure out what I wanted to get into! I went back a few days later John was not in but Jacob helped me and I ended up buying a new truck! Both guys were a great help! Everyone there seemed friendly to me!
by SusanL from East Providence, RI
December 12, 2018
I've had this car for about 3 months. It has everything I wanted. Only one thing I would improve upon - the seatbelt doesn't have an adjustable slide. Other than that it's a great car!
Had a warning light come on, and we madd appt to have checked. On the day of appt the light had gone off. We called and were going to cancel, but the service people said they sometimes can tell what went wrong a few days after light went off. Brought car in and they found both batteries were defective and replaced them. Now were are good to go. They were very professional and even gave a loaner vehicle until ours was done.
My husband's favorite vehicle!
by CourtneyDFW from Dallas, TX
December 6, 2018
My husband had been wanting a Terrain for years and this did not disappoint! We all love the style, it rides great and it has so much room. The dealership was amazing in every single way. I don't think he will ever go somewhere else or switch from a Terrain.
I booth my truck 2500 Silverado at Colonial South Chevrolet , with I had a wonderful experience with hall transaction but the best of hall was to work with the sales person Mr. Tony Lima . He did everything great and he was very pleasant .I will recommend my family and friends to this dealer .
My son and I have been buying new trucks from Robertsons GMC for over 14 years and have never been disappointed. We keep coming back for the great service and the friendly reception we get every time we enter the dealership. Mark Lowney is outstanding with his knowledge and courteous handling of all our transactions. The service crew are professional and very helpful. I highly recommend Robertsons for your truck needs.
Engine turns off when you stop
by John from Woodland Hills, CA
December 30, 2018
This vehicle turns off and on when you stop a big safety issue very dangerous to drive. And I am scared to drive this vehicle on the Freeway and streets.
Tim was the only dealer willing to work with my schedule. When I asked him for rough numbers I didn’t get the typical xxxxxxxx you get from the Larry h millers and Peterson about “just come in”. Tim and Kendall were respectful of my time and I will definitely recommend and shop there again.!
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