This was by far the best car shopping experience I have ever had. The salesman Matt was amazing!! Not pushy or over bearing. He ran around the lot for me, pulling up two and three used cars for me to test drive...he certainly broke a sweat trying to find a car that I was happy with and he did just that. He had all the paperwork ready to go for me when I got there to complete the purchase. There were no hidden numbers or fees...he told me what the payments would be and they ended up being just that. Greg in finance was super pleasant and made things go easily and smoothly...all I had to do was sign. He was personable and very knowledgable. Kim from the insurance department transferred my insurance for me and dealt with the whole process of retrieving the binder. She even shopped around for Home and auto insurance for me to see if she could get me a better deal! I have nothing bad to say about this dealership at all.
by Sarina from Madison Wisconsin
December 27, 2018
Love love love my Terrain. Great performance and fuel mileage!! The styling is sleek and modern. Get tons of compliments on it. The features are awesome too.
I booth my truck 2500 Silverado at Colonial South Chevrolet , with I had a wonderful experience with hall transaction but the best of hall was to work with the sales person Mr. Tony Lima . He did everything great and he was very pleasant .I will recommend my family and friends to this dealer .
Very reliable and gas efficient
by Mekks from RENTON
January 4, 2019
We love our new car. Its spacious with lots of upgrades. Very stylish and comfortable to be in. Love it. Never owned a gmc til now. We've been missing out.
Dale was so great to work with when buying my new (pre owned) car! My husband and I came in with a budget and Dale worked to find a car in our price range but also with the features we wanted! I am so happy driving my car every day! They gave me money for my very, very used car and I drove off the lot that day with my brand new car. The day after I bought the car the check oil light came in and Dale got me into service quickly and I didn???t have to pay anything to get it checked.
Best vehicle I have ever owned
by Chevi55 from Elmwood Park
December 26, 2018
One of the best vehicles I have own In 65 years dealership is great and service dept goes way beyond being helpful Arnold Muse is great. Thank You for a great buying and service experiance
Excellent service and friendly staff. The customer service did not end after the sale!
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
Danny Jordan could not have made our car buying experience any easier. He was professional, patient and never once put on any pressure. We are thrilled with the experience we had at Herb Chambers Lincoln of Norwood. James Lewis made the paperwork portion of our purchase a breeze. He explained every detail about the financing and warranty but did not push us to purchase anything we were not comfortable with.
Engine turns off when you stop
by John from Woodland Hills, CA
December 30, 2018
This vehicle turns off and on when you stop a big safety issue very dangerous to drive. And I am scared to drive this vehicle on the Freeway and streets.
I stopped in for a spur of the moment. The truck I saw online wasn't the one for me but I saw another and absolutely loved it!! The salesman was fantastic and patient!!! From the test drive to financing to the insurance I drove the truck home in less then 3 hours!!!! My next car/truck will definitely come from there
Worst buy ever
by Alex from Laredo TX
December 23, 2018
In my opinion worst car ever bought. Makes a noise in the transmission nor the dealership or GM want to do anything they say it's normal and that they can't do anything
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
by Menkure from Downers Grove
December 20, 2018
Definitely a surprise from GMC. We mostly know them for trucks but the crossover market has a real competitor. Its in the top five best new crossovers in the business.
Makes buying a car easy! No gimmicks, no hassle. This is our second time buying from Bourne and I am sure we will be back for a third someday.
by SusanL from East Providence, RI
December 12, 2018
I've had this car for about 3 months. It has everything I wanted. Only one thing I would improve upon - the seatbelt doesn't have an adjustable slide. Other than that it's a great car!
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