Even though the heading on this post is "Almost" I would like to recommend this dealership with full and high regards. The staff that is in place here starting with Jae Chong, and Brian Farrell and finally Lisa Sweet are exemplary! I did not buy a vehicle from them, but not for any reason focusing on the Dealership, the staff, or the vehicle I went in looking to purchase. These folks treat you with the utmost respect, and have the customer in mind yet at the same time trying their very best to find a compromise to fit the needs of the consumer. I would highly recommend any potential buyer to be sure to look at Chambers Motor Cars of Natick at the first stop in the process. They have high quality, low mileage vehicles at reasonable prices. In my next purchase I will doing just that, checking in with them first ! You should Too! Thanks to all for a painless experience!
I ended up with a dead battery this morning and AAA didn't have a battery available for my 2013 Chevy Spark so I googled for a nearby Chevy dealership to reach out to. Diamond was the closest. After a couple of phone calls, I managed to find out that the battery was in stock and that I could bring my car in as a walk-in to have it installed. After an hour waiting in the comfortable waiting area, my car was set.
Patrick, the service advisor I worked with, was fantastic explaining the costs and timeframe the installation would take.
I drive 1.5 hours to have service at Team Nissan. The professionalism, respect and high quality work make the difference. I pass many dealerships much closer on my way but would not change.
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