Everyone at the dealership was extremely helpful and personable. Sarah was fantastic in explaining the different vehicles and trims, and not to mention has a wonderful personality. John worked really hard to get me a great deal. I was offered above market value for my trade and my monthly payments are less than what I was willing to do because of John's hard work and honesty. I have already started referring friends and neighbors to this dealership.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
I had a great experience at patriot Buick when shopping for a car. The salesperson, Walt Kuch showed me several cars and let me test drive as many as I wanted. The other employees who helped with the paperwork and other things were also very professional and friendly during my visit there. I am happy with the new Encore and love the color. Overall it was a great experience with no pressure to buy.
Jim was ABSOLUTELY wonderful. No wonder hes been there for 20yrs! Also, the staff in whole was great. The after hours pick up was very convenient. Leslie was very engaging and her joy was contagious! I will not use Faulkner for all my mechanical needs. Well done!
The service department at Faulkner is exceptional Jack Platt is professional and responsive. The waiting area is clean and very professional. I would consider this dealership if/when I buy a new vehicle.
I used my last free oil change from when I bought my truck. I also needed an alignment because the roads of PA are so well maintained. My alignment was perfect. My truck actually drives straight! Heather always takes care of me when I???m there. I was also greeted by the sales rep that sold my truck along with a few of his colleagues. They were very friendly and making sure my truck was still running perfect! I love coming here!
Excellent service from calling for appt to getting my keys b
by KIMMER2PAWSUP from DealerRater.com
November 2, 2018
I called last minute to get oil change on a Saturday, they were able to fit me in and it didn???t take long! Great service! Thank you very much Heather!!
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