My battery was bad and just about out the door and the people in the service department did a really good job with finding the problem and gave me a good price on a new one. i have had service done before on my 2010 F150 and they have always taken care of it and me during the process so I am happy with them. May even buy a truck when they get one with the options I want
"The Most Honest and Professional Buying Experience"
by CT from DealerRater.com
November 3, 2018
We have not purchased a vehicle from a dealer in a very long time. However, I would like to take this opportunity to recognize and commend Sales Representative Karona Meas, who demonstrated an exceptional mastery of professional skills. He was very effective in maintaining excellent communications with us thoroughly. He handle our vehicle transaction in calm, cordial, tactful, and firm but no pressure what so ever. Everything he said in referenced to the purchase of our beautiful 2015 Chevy Silverado LT Z71 was true and 100 percent accurate. I recommend Karona Meas to anyone who is looking for an honest, no hassle and no pressure when purchasing a vehicle in the future. Bob Steele Chevrolet should commend employees like Karona who demonstrates and conveys a favorable image of the Bob Steele Chevrolet Organization. Karona was the friendliest, knowledgeable and with the ability to answer every question, we had. We will definitely ask for Karona on our next vehicle purchase. The best experience ever, Karona goes above and beyond to ensure one hundred percent customer satisfaction. Bob Steele is very fortunate to have Karona Meas as a sales representative. Thank you Karona for the most wonderful and enjoyable buying experience, we will definitely ask for you next time.
I appreciate the staff in doing the best deal for. They were looking out for me this year as last year was disappointing. Dwight and Dowain were my salesmen and Josh Neville found the vehicle in south Florida. The vehicle is perfect.
Sam the manager estimated the cost to the penny before I bought it. Hector was the finance manager.
I have bought several vehicles here before and today’s purchase was the best.
I had a 3pm appointment I arrived a little early David was outside waiting for us to arrive they had the truck in the showroom with my name on it David took me all around the truck showing me all the features of the truck then we went into Sams office he worked a great deal for me I was very happy with my service at Carl Black and will return there when I???m ready for my next vehicle
From the moment I asked Dowain Nunes a simple question to the moment I walked out with my new car. he took the time to answer and educate me about all my options and solved my issues of storage for my mobility scooter. He was not rushed or in any hurry to get rid of me and afforded me all his time and attention. Reviewed options affordable to me and made sure I was happy with my decision. Treated me with kindness and respect. This is the third car we purchased at Carl Black in the last two year and we???re happy with the way they treated us and the deals we were offered. I would definitely go back and also send friends and family!
My vehicle was taken care of promptly and I was able to attend to my chores. I also want to thank Ron Norris Buick for allowing the Titusville, Soccer Girls have their car wash for some equipment. Thanks again.
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