Entering a dealership is a tough decision knowing you are going to spend your hard earned money. Peter was a great salesman with no pressure to buy new that same night. He showed my many models in new and used . I drove out with a beauty - Nissan Frontier.
Today I bought my first car and I had an amazing salesperson John Buchanan to help me in the process. In finance Leo Estrada was also a great help who I am thankful for. I walked away with a 2018 brand new Jeep Renegade and I couldn???t be happier!
In the passed I always brought my car in for service and I have been totally. However, this one particular time which has been recently I have some concerns about my repair in which I do believe I will have to take my car back to the dealership to rectify an issue in which I thought as a loyal customer my service would have been much better.
Frank was a friendly, approachable and knowledgeable guy with a sense of humor. We spent the entire day with him, and ended up with a great car. Going through the Costco program helped get our price down from the start.
If you buy anywhere else, it’s your mistake?
Was a pleasure working with our sales guy,
John ! The intire staff jumped into help with
a nonsensical problem created by what I believe was lazy state employee , not in Illinois. Thanks to all at Greenway !!!!
Pleasant greeting. Respectful. But admitted they used a "back door" to show a car they had ordered as if they already had it. Honesty would have saved me a trip! Not likely to believe anything from them in the future.
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
Usually do good job but caused me inconvenience this time...
by J. Lady from DealerRater.com
December 4, 2018
I was there because of a recall on the power steering system. It was suggested that I have the cooling system flushed. I agreed. 72 hours later my check engine light comes on. I take the car back and I am told a hose was loose. It may have been because I ???ran over something or they may have forgotten to reconnect it???. Mistakes happen but I think you should at least offer to compensate the customer ( just a little sign of appreciation) for the time they spent making an additional trip to the dealership in the rain after cancelling appointments that they had scheduled to take care of something else that they need to take care of. By the way...we both know (the service department and me) that it was a mistake made by the mechanic...I did not ???run over something??? and cause the problem...
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