This is our second Yukon we got from this dealer. We shopped around with other dealers thru email (internet dept), most of them if not all them, tried to get us to the go to their dealer, (we really dislike the car shopping experience at the dealers), they were very vague with their emails, but Robert Adams (Internet Mgr Penske Cerritos) was again the most responsive in a timely manner and accurate answering our questions and giving us a quote. Everything was done thru email and text. After we agreed by email, we went to the dealer, Abed helped us out with the return of the previous lease and took care of everything, handed in the keys of the new one, showed it to us, we signed all the paperwork and out we were on the way back home in a couple of hours. Very smooth and hassle-free experience.
I have received an excellent help and knowledge specially from the sales person Mr. Abed Tabaa
he explain every detail and make it easy to me to decide buying the vehicle and after sales He spend time with me explain to me how to use all options the vehicle has. He was excellent.
Courteous and accommodating. I told them of the vehicle i was interested in and the price i could afford. They found the vehicle with the package i could afford, and just a few hours later, we had a done deal. My next vehicle will be from Hardin.
3 weeks later i ran into a minor paperwork issue and Paul was able to get me brand-new dealer paperwork without a hassle. Above and beyond after the deal was done. I recommend him to everyone who asks about my new truck.
My buying experience was made exceptional because my sales agent was Kal Latif. He showed great care, concern and knowledge!
His time was not rushed as he explained in detail the ins and outs of the Buick Encore. This business transaction was pleasant and Kal was very patient. I did purchase an Encore and drove home with a happy smile on my face. Thank you Kal.
John Morgan and Jim Keys were both fantastic to work with! Their customer service was outstanding, and even though I didn't get some of the features I thought I had to have, working with them was so enjoyable at the end of the day, I didn't care as much as I would have. I really appreciate the hard work they put in, but more than that, they treated my husband and I like friends. I am in online marketing and was extremely impressed with how John and Jim run the dealership and would happily and without hesitation send friends and family to them for help!
by Dodgers Fan in the OC from Santa Ana, California
September 14, 2017
I came in with my wife before the Labor day weekend rush. I was interested in a Encore I saw online. I was greeted by John Morgan and he lead me to my salesperson. He made sure that I was taken care of and got the deal I was looking for on the Encore. The staff was very knowledgeable, friendly and helpful. I needed this car for my daughter, before she went off for college. This by far was the easiest vehicle purchase I have ever done. I recommend you check out Hardin Buick GMC for your next vehicle purchase.
Came in the week before Labor Day and picked up a new Encore. It was advertised with a super low lease payment. It seemed too good to be true. The price was correct and now I'm enjoying my Encore. Definitely was an easy buying experience. My salesman Rocky was patient and super informative. The dealership is one of the last family owned dealerships in Southern California.
when I told Abed what my budget for leasing a car right way he know what I want . He recommended the Buick Encore. He was so helpful and caring about his customers. I was very satisfied with the services. I would recommend him to my friends .
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