I experienced that some repairs are not corrected on first visit to dealership. Recently, my car was in second time for same AC unit problems. I was told the diagnosis was different this time-$$$. The other problem is that car randomly hesitates to start. The problem of.random starts is back.again. It has been less than 2 weeks since repairs were completed.
Professionalism of all the staff members that we encountered starting from the drive-up to our Sales Representative. The work was completed on time, the appointment was accurate and the allotted time for the service was precise. We were extremely satisfied with the service rendered.
I had a problem with the Service on my last visit. I waited until the following Monday then call Rick Gonzales, my Service Rep, who had been off on the fore meantioned visit. He was able to get me in on the following day and take care of the problem..
My husband and I had a great car buying experience with the dealership. Working with Natalie Collins as our sales person was a very stressfree experience. Natalie worked our car deal with expectional experience. Natalie really eased the entire process. She was very detailed in explaining anything that was realated in the entire document process. We also had an enjoyable stress free process with Mr. David De La Cruz. His ease and experience with the Financal paperwork was absoultely phenomenal. I want to say THANK YOU to these employees that are a part of your team. The coffee bar and the the kids section with TV's and a personal sitting area were a big a help. I would recommend anyone who is car shopping to at least stop buy and visit. Thank you Natalie & David for the great service and hard work..
My husband and I have always hated car shopping. The process takes forever and we generally leave feeling exhausted, ripped off and not at all excited about our new vehicle. When we moved to Texas a few months ago, my husband was in need of a new vehicle and he had been wanting a GMC Terrain for years. We weren't looking forward to the search at all, but Ewing completely surprised us. Gary was our salesperson, and he was genuinely friendly (not in the fake salesperson kind of way), very knowledgeable, and made the experience fun for once. Everyone we met that day was the exact same way. They didn't try to push added things we didn't need. They came back with the price we were wanting. And in the end, we actually walked away feeling happy and excited about our new vehicle. It was such a great experience that I will probably be going back to trade in my Ford Escape I got a couple of years ago for a GMC or Buick just for the experience. Thank you so much to the whole team! You all were great and we definitely recommend you all to anyone and everyone!
Suzanne made the car buying experience extremely pleasant. She was friendly, knowledgeable, helpful and professional. The dealership was clean, well appointed and modern. The amenities for buyers were very nice.
Bought a used Ferrari 458 Italia, mainly dealt with Shawn wa
by Doc.ferrari from DealerRater.com
November 10, 2018
Reason I bought was due to Shawn Waara briefing me well regarding Ferrari I had not seen.Shawn repeatedly sent pictures of things I wanted to know regarding car such as Navigatiin , year of manufacture label etcetera
Went through the entire process, they not only walked me through each step and made sure I’m ew what was going on, they made it easy for me
To follow and verify what they were doing. They made sure I got a car I wanted at a price that was beyond fair for me.
I was looking for a new truck and requested information on vehicles I reviewed on the internet, from several dealerships. McKinney GMC responded right away and ultimately made a sale to me that same day. Three days later the other dealerships responded, but were already too late. I was very comfortable working with Caleb, my salesman and Brian in the finance department. I am very pleased with my purchase and my choice in dealership.
There was a recall for my Yukon XL and I called Benjamin with Ewing on a Sat morning and he fit me in and had the recall taken care of within an hour and I evvnngot my car washed. I highly recommend Ewing for their service and the next GMC purchase will be done with Ewing also!
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