I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
by Jeff from St Charles MO from Saint Charles, Missouri
March 6, 2018
I've never had as good experience buying a car as I had with Lighthouse. I was looking at a vehicle from out of state, but the responsiveness from the dealership was outstanding. I worked primarily with Keith, but everyone I dealt with there was outstanding. There's a reason why they've had such success selling to out-of-state customers: they make the customer feel at home. I hope to be able to buy another vehicle there in the future.
Steve yerbic took great care of me listening to what I wanted and got me into a great truck and stuck to his promises to me he went above and beyond to get me into my new vehicle I strongly recommend you go see Steve yerbic at velde gmc
So what's it like to buy a car and never actually go to the dealership ?
Well with the internet and quality sales representatives like Brian Moldenhauer , the car I picked out was delivered directly to my door and the paperwork was done in a few minutes at my house. Thank you Brian for making it so enjoyable.
This dealership is absolutely amazing! I have been searching for the perfect suv for quite sometime and wasn't having any luck. I found one and called this dealership to come look at it. They informed me that it already sold. I was getting discouraged, but the salesman I spoke to Brian listened to what I was looking for and helped me find the perfect one! We were coming from an hour away, he had the car upfront and ready to look at. We walked into their dealership and were greeted immediately and offered something to drink. They treat their customers like family and were willing to deal with us. Did not pressure us or make us feel unwanted with all our needs. They made everything stress free and easy. Will definitely refer them and use them again. Best experience ever!
Ed Maroon and Scott Woger were great to work with. They showed about 8 different vehicles before we found one that one I really liked and fits my lifestyle. There was no pressure and I believe I got a great used Subaru.
I purchased a vehicle from this dealership from out of state and all I can say is I am blown away by their superb customer service. Not knowing what to expect from buying an out of state vehicle, Brian Moldenhauer assured me that the buying experience would be smooth and that there would be nothing to worry about. Coordinating with Brian via email was no hassle as he was always on top and responding to any questions I had within 24 hours. If purchasing from this dealership again, there would be no hesitation as I know that this dealership’s professionalism is second to none. I would highly recommend this dealship to anyone local or out of state because I know that Brian and his team will deliver a great buying experience.
Steve Yerbic Velde went above and beyond for us!!!
by Denali for Life from Pekin, IL
August 2, 2018
In attempting to surprise my spouse with an amazing find I reached out to Velde and a kind salesman by the name of Steve Yerbic quickly reached out to me. My schedule was tight and I was unable to go to the dealership to check out the vehicle so Mr. Yerbic graciously offered to bring the vehicle to me!!! He took time to make sure I was content with the vehicle and then proceeded to deliver the “haggle” numbers to me as well. This guy went above and beyond and salesman we’ve ever dealt with. Highly recommend asking for Steve for your next purchase!!!!!
Our buying experience at Velde was beyond exceptional!! We loved working with their sales team and staff! Steve Yerbic made us feel like family, and we will definitely be doing business with them again!
Trevor Vaughn was a pleasure to work with. Was responsive thru the whole process. Everyone at this dealership was so friendly and helpful.
Would definitely do business with them again. Will recommend them to everyone we speak to.
I found the used car that I wanted on CarGuru and called this dealership.
I spoke with Mike Melton who expedited the purchase process. We were on the phone for less than 10 minutes.
I made arrangements to pick up the car the following Saturday morning. As we drove into the dealership I saw that Hank Diaz had my car clean, detailed, gassed up, and ready to roll.
I took it for a short test drive, checked out the retractable roof, and decided that it was a deal.
I went into the dealership and spent literally 10 minutes finishing up paperwork to complete the purchase. There was no pressure to purchase extended warrentee or other add-ons.
Total time spent on the purchase of the car that I wanted was less than 30 minutes start to finish.
10 minutes to make the deal over the phone
10 minutes to test drive
10 minutes to do the paperwork for purchase
I am so pleased.
I live over an hour from this dealership, but I will seriously consider them for my next purchase. I HATE to shop for ANYTHING....cars, clothes,etc., so finding a place that respects my time and doesn't try to get me to buy something I don't want is an exceptional experience.
Thanks so very much. I really appreciate the opportunity to tell you about this experience. It was truly remarkable.
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