I wish we had went here first - would have gotten about 3 hours of our life back. No BS, No hassle, no back and forth with the mysterious negotiator in the back room - this place was great! Ask for Johnny V - straight shooter, you will not be disappointed.
have been in contact--and they have responded back
by Fred the Father from Franklin, TN
June 8, 2018
I have been in contact but have not actually visited the dealership. The sales rep(S) has been in contact with me and they do have one, possibly two, cars that fit the criteria of what we're looking for.
Parks truly cares about their customers. I have bought a few new cars over the past 3 years and this experience blew all other dealerships out of the water!!! Sean Brink is an incredibly knowledgeable salesman and really helps you to understand the pros and cons of all the cars you have questions about. We drove from 2 counties away for a specific car and now we won’t shop anywhere else. Parks cares about you as a client even after the sale has been made. If I could give 6 stars I would!
Just picked up a brand new 2017 GMC Canyon All Terrain yesterday evening. From beginning to end this dealership and the staff made my time there outstanding . Robert Rogers and Wayne Webster both made sure I understood every single in and out of my deal. I worked in the industry for 2 yrs and I can tell you experiences like this only happen when the people you work with truly care. Thank you so much Parks Motor Sales !!!
Great to deal with such a great group of people in such a positive atmosphere. Robert and his crew do a tremendous job of building a relationship with the customer, instead of just looking at them for another sale. I truly feel the approach at Parks Motor Sales is to develop a customer for life! Very refreshing in today's world.
Mitch was awesome, best car buying/lease experience I have ever gone through. He deserves a bonus for putting the customer first! We will only shop at Parks from now on. Thank you to Mitch and the Parks team.
We drove 455 miles to purchase our 2018 2500hd. Staff was excellent. Service was great. Finance was a little tricky with my excellent credit the intrestent rate they offered was high but we did come to an agreement. Salesman was great and had everything prepared upon arrival. Overall excellent place.
Everyone we spoke to in the service department was very professional and honest. The guys were attentive to our concerns about our out-of-warranty vehicle. Our vehicle was diagnosed thoroughly and the repairs were completed quickly. Wonderful experience.
We are so thankful for the folks who work in the service department! We had the pleasure to meet Marty Gulley (and others) who walked us through each step of the process. In addition to our purchasing wiper blades, having the routine service done, they were also able to find the cause of a leak in the a/c system and repair it in record time. Due to our afternoon appointment at this dealership and the extensive repair that was necessary, we were loaned a marvelous GMC Terrain until the following morning so that we would not be without a vehicle in the overnight hours. Our 2011 GMC Terrain was all set for our pickup by 8 AM the following day. That was amazing! Thank you!
The Lyon's team always goes above and beyond to exceed my expectations. They do great work in their service department, my truck always comes back washed and vacuumed, and they are always smiling and going the extra mile. I will never buy anywhere else.
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