Test drove the CHR and fell in love instantly. Best experience overall from beginning to end. This was my first time driving a Toyota. So happy we made this our first stop. Would highly recommend North Park Toyota!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My husband and I went into the dealership to trade in our vehicle and obtain a nice mid-size vehicle for our future family. We were immediately welcomed by Isaac. He was friendly, yet assertive and efficient. My wife and I can really appreciate him and the way he listened to our needs to make sure we left satisfied with our new vehicle. He really went the extra mile to ensure everything went as smoothly as possible. He has been extremely professional and very respectful of our time as well. He definitely sets the standard to carry out the greatness, class, and exuberance of the Infiniti name! We love our new vehicle! Isaac gets a 5 out of 5 in our book.
I'm writing this review for everyone to view and recognize the exceptional experience I had purchasing my second vehicle. I went from a BMW 3 series that was giving me constant issues to a 2015 Buick Encore. Dan Turk has been the most generous understanding salesmen, even with my trade in. He provided the best customer service a fearful car buying customer could come across in such a competative industry. There certainly need to be more salesmen like him and will care for you after you drive that large purchase off the lot. Thank you Dan, now a friend and forever a customer!
Sure do like their service dept and people! They seem to really know what they are doing and state of the art garage.... We changed over after years with Chevrolet-Boerne who've failed in the service department last year....causing our vehicles further problems instead of fixing problems. After so many expensive problems with Chevrolet dealership, we decided to switch to GMC on next truck. Bought a new GMC-2400HD and since then have had GMC-Boerne take care of the regular service maintenance with great results. It's MOST important when you buy a vehicle to KNOW the dealership can follow through with servicing it!!! Professional, attentive, knowledgeable "partners".
My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
The General Manager, Maintenance Supervisor & Sale
by DHPjr from Cibolo, TX
November 4, 2016
The sales Manager, Maintenance Manager, along with along with Sales Staff ,represent the best of the best. I was in, selected the vehicle that I had screened on the internet , no haggle as to making a deal, first offer agreed upon necessary engine light repairs taken care of, and I was out, and on my way. Keep up the great work I hope to send customers your way! God Bless!
John, Rusel, and Joey were all so warm and welcoming in a genuine way. We didn't experience the typical impersonal business like we usually do when purchasing a vehicle. They were humble and friendly and made us feel like we've known them for a long time.
The price was well below book out and they gave us top dollar for our trade-in. All their vehicles on the lot are in pristine condition. This is definitely not your typical big city dealership! The lot is surrounded by large shade trees.
We will always come here first in our future vehicle purchases.
Tyler Nevill was my salesman. From the very beginning, he was very courteous and professional. I reside in Midland, TX but chose to purchase my vehicle in Boerne, TX. It was a decision I won't regret. Tyler immediately mentioned dealer discounts, Educator discounts. He really set me at ease to decide to buy from Ancira. I have been buying cars for a long time but this was the easiest vehicle purchase I have ever made.
I was treated to a team of courteous professionals. From the GM to sales and finance, they were pleasant and made my feel important. Thanks!
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