We went into Zeck not knowing what to expect Fran helped us every step of the way and even offered his personal opinion of the truck that I ended up buying! He wasn???t too pushy and helped us every way he could! I will definitely be back and asking for Fran in the future!
New car under warranty which Kia in St. Joe would not investigate leak damage, because they "did not have time to pull the carpets, just put a fan on it for a couple days." Soaked under carpets, pads, etc. Took car to Lee's Summit and they got it right in,pulled carpets/pads, let the car dry out for a couple days and then replaced the carpet, provided loaner, and were so amazing to work with. 100% customer focus. Thank you Cable-Dahmer Kia Lee's Summit! That is how you run a good business. Our family appreciates you!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
THe new service writer did a great job. She will be a great asset from my first experience. Worked with the existing team where she had questions.. did it quickly.. kept me informed in the process .. couldn't of asked for more. I still have an open service item that needs to get resolved ...on the RH blindspot monitoring system ..
Terry Norris was our salesman and he was wonderful to work with! If every car dealership had a salesman like him I wouldn't mind car shopping. He was very respectful and he got us right to the point and was very helpful when it came to the buying. We were in and out! I would definitely buy another vehicle from Terry.
Recently purchased a 2012 Cadillac Escalade ESV from this dealership. They made the whole process very easy and treated us like family. They even put a bow on it when my wife and I took delivery. One of the best buying experiences I have ever been involved with. Thank you Eric!
In total my experience was great with the Brogden team. If the is one place for improvement it would be the time it took to complete the deal once terms were agreed to....stood around for a good hour waiting to complete each piece of the process.
Tim was a very good salesman. He was polite and very courteous. We are very pleased with the truck we bought. The dealership was clean and the coffee was good! The finance guy was really nice and explained everything very well.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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