Really a great experience. Roy M was extremely patient, informative and insightful resulting in me happily purchasing a Malibu I had only planned to look at. In addition the manager Lev , the finance person Michael and, in fact, the entire team , were so gracious and responsive. Also appreciated Jennifer's online response to my inquiry.
I'm excited to be a Chevy owner again after many years!!! Thank you East Hills Douglaston.
I have the most amazing experience with an unbelievable dealer! I was given the freedom to make decisions about the custom options I wanted for my vehicle. Andrew was very helpful and impatient when I knew how we wanted to have this car. I highly recommend these dealers and salesmen. Thank you again!
I have been going to Rallye Lexus for years and I keep going back since they make getting a new car a completely Wonderful Experience. My salesman Anthony is great to work with and while I have the car the service dept.does a great job helping me keep it in tip top shape. Pam my service coordinator goes out of her way to make my service experience a pleasant one and if she happens to be outJoanne is there to help me.
This is my second purchase through Pepe Cadillac and there is an obvious reason why I keep coming back. The service I received from this dealership was and always has been exceptional. My salesperson, David Persaud and the business manager, Frank Raniilo, both understand what it takes to sell a luxury vehicle... make your customer feel like the most important person in the room and give them what they want. I will continue to come back to Pepe as long as they continue to give me exceptional service.
Jeff and his colleagues at SZ Motorcars are true professionals. Start to finish they were responsive, courteous, highly informative and never used tactics or pressure to get the deal. They were very patient with how long it took me to make a decision on this, as it took me a while to find my way out of the rabbit hole that is researching and shopping cars online. I was an out-of-state buyer and they made the logistics of doing business in separate states seamless. Don’t hesitate to reach out to these guys and be sure to ask for Jeff.
Miguel was great! He was so helpful throughout my purchase. After test- driving the car I bought, I am positive Autoholding Hillside will be my go-to shop for all my car needs now. Correy Hill and Miguel Pierre where both so helpful throughout the financing process
My representative. Robert Sommers, provided superb service. I felt no pressure, and truly believed Robert understood my needs. His professionalism and commitment to my overall satisfaction inspired my wife to want to have Robert help her when she is in the market for a new car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
No pressure sales, no nonsense come on. They are customer oriented giving the customer what he/she wants, not trying to dump something laying around. I have found them very truthful and honest for almost 20 years. That's why I keep leasing my Buicks from them. The other reason is the number 1 service department. They all do a great job. Definitely will be back again when this lease is up.
I had a problem with my leased car and the service I got from Marino was excellent. They took care of the problem. Also the sales person Rochelle was the best. She really knew how to help me and guide me in the right vehicle. Thank you north bay.
It was good experience and everyone was so helpful and friendly and I drove off with a new vechiel and thank you too Charlie Albanese
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