I was a out of town buyer and 80% of my dealing was over the phone - Johnny and Garan made the process very easy and smooth - arrived at the dealership and left very happy- definitely recommend these guys!!
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
The sales team at Koons is very responsive and great to deal with. I do appreciate their follow up and professionalism. They not only had a great repour with me but I do think they valued me as a customer.
When I walked in, Rob Cole, said, "Hi Mr. Blair!" Since I was in for the annual inspection, I didn't have an appointment. Couldn't believe that he remembered me! The work was completed quickly and my waiting time was not bad at all....Thank you VERY much!
prompt, efficient, friendly service great follow-up. Recommended to my daughter for her first car purchase. they have addressed any question i have had in a completely professional manner
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