No pressure sales, beautiful facility and their prices are better than many big dealerships. It was worth the 30 mile drive for me and while I didn't buy a car that day, when I find the car that I like and if they have it, I'll be back.
Worked with Keith Barbin who was very friendly and many years of experience in the industry. We were very selective and purchased a 1 year old 14,000 mile rental return with no issues whatsoever. The interior and exterior were nearly perfect and the condition was “like new”. The price was very reasonable and we were impressed with their “dealer level” service department, which you really don’t find at many used car places. We even had our other two cars serviced there while working on the deal for the new car.
This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!!
Smart Auto Leasing worked with us tremendously on going over all the vehicle information, obtaining financing, and the additional questions we had! We greatly appreciate this service, they went above and beyond! -Genelle B.
I experienced that some repairs are not corrected on first visit to dealership. Recently, my car was in second time for same AC unit problems. I was told the diagnosis was different this time-$$$. The other problem is that car randomly hesitates to start. The problem of.random starts is back.again. It has been less than 2 weeks since repairs were completed.
I went into the dealership just to see if I wanted to get a new truck. About an hour later I was driving away in my new GMC Sierra. That was the best buying experience I have ever had at a dealership. Ozzie the GM was awesome and you could tell he appreciated me for coming in. Seth was my salesman and he was just as awesome. I have bought many (too many) vehicles in my day and Freeman was by far the best. Bill in finance was great also. No pressure to buy this, add on that, or anything. Just great folks selling great trucks. I HIGHLY recommend Freeman GMC in Grapevine!
We loved working with everyone in this facility, but most of all our salesman Paul Lopez. He deserves all 5 stars. He's a rock star. If you are in the market for a used vehicle he will take care of you through the whole process. We will definitely use his service again.
I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.
I had a wonderful experience purchasing a car from Young Chevrolet! Silvia P did an amazing job helping me find the right vehicle and making sure I got an amazing deal. The finance department did a great job getting me approved and explaining all of the products in detail.Very happy with my purchase! I highly recommend this dealership and if you are searching for a new vehicle come see Silvia!!
We dealt with Danny and everything went smoothly. Went in late on a Thursday night to start the process. He really took the time to understand our needs and current position. Went back on Saturday to finish the search and find our vehicle. Not only were we able to get out of our lease on a small car but got into the SUV we needed for our growing family. Ended working out a deal on a 2nd car as well so we drove off the lot with 2 new cars. Typical wait while we finalized paperwork but didn't feel cheated or swindled or limited on what we were looking at.
I had a problem with the Service on my last visit. I waited until the following Monday then call Rick Gonzales, my Service Rep, who had been off on the fore meantioned visit. He was able to get me in on the following day and take care of the problem..
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