I do not normally do reviews unless service is awesome or very very poor. So anyway if you are looking for a friendly, no pressure and willingness to please this is the dealership to visit. As most may say I can be hard to please as I know exactly what I am looking for what I will compromise on and what I will stand firm with when it comes to purchases especially vehicles. So I had been looking around for the vehicle I wanted (FYI I will be paying cash no financing) locally with no one wanting to work with me on price which I will not give on once I decided how much I want to spend so next I was thinking of going to Shrevport but wanted to visit Jim Taylor first which I am SO HAPPY that I did just that. Here is my experience from beginning to end with the most awsome salesman 'Dante Ferrand, Sr." greeting me upon arrival and listening to me as I told him what I was looking for in my new vehicle. So mind you it is extremely hot with Dante having to work outside to assist me along with my pickiness with the most pleasant attitude as we look at many vehicles then I found the one I wanted but someone was going to call that day to let the dealership know if they were still interested. Now, at first you would think that they should sell to the person there with the money but one of the reasons this place is so great is they actually said by their word literally. Well the next thing I know is that the manager Erik Etzel whom is another awesome staff member found me exactly what I wanted and sold it to me at an awesome price. So instead of dealing locally I will be back at Jim Taylor when I need to purchase another vehicle and referring them to everyone. Thank you Jim Taylor for caring about customer care along with quailty with out the huge pricing.
Jason was great in selling me a truck he went out of his way to put me in it he is very professional at his job I knew after talking to him on the phone this was the place to buy even though it was a 140 miles to drive after meeting with him I drive as far as I need to to buy again thxs Jason D.Arnold El Dorado Ar
You only have one time to make a great impression. I was really impressed with dealership! I would recommend Chauncey Kuykendall! He was very helpful and he will do what he can to ensure your visit is pleasant and not a waste of time. And more importantly you drive what you like and more importantly what you want!
Isaia was great to work with and he was very helpful and knowledgeable about the Chevy Suburban that I purchased. I really liked that he was not pushy and was very patient with me as I asked questions.
Classy and smooth
by Angie'sYukon from Poughkeepsie , New York
May 31, 2018
This car was class all the way
.Smooth ride...audio sound a was on point...engine performance was well...Interior was a beauty..exterior was smooth and stylish..Navi..DVD work well and met the needs especially travelling with kids.
Had an amazing experience at Ray Skillman Kia--as always. From the salesman to the management team across the board amazing. Did not talk down to me, did not make me feel stupid--as some in the past have. Overall amazing. I have always dealt with Ray Skillman and will always. This is the second Kia i have had. Both have been amazing. Thank you all
Solid Large SUV
by Gargletaplet from Boston MA
November 26, 2018
Met all of my needs. I wanted a larger cabin to move longer objects and it fit the bill. Extreamly comfortable interior and very luxurious.
Kelly fields (service advisor) was excellent. He handled everything that I needed with A+ customer service. The rest of the staff @ this location were very friendly as well.
Transmission has to be replaced in less than 3 yea
by Stephanie Campbell from Charlotte NC
June 12, 2018
We purchased a Yukon GMC. The car is 3 years old with $124000 miles. The transmission has to be replaced and GMC will not consider helping with the cost of this replacement. A car this expensive less than 3 years old should not have a problem like this.
I recently purchased a car from Florida Fine Cars. My Sales Representative was Keith Miller. I can honestly say it was the smoothest process with him. From the moment he greeted us, he was extremely professional. He explained the no haggle and picked out three cars to choose. We drove the second one and that was it!! I highly recommend using Keith. Professional, honest and very knowledgeable!!
Thank you for your patience and kind service! May GOD bless you and your business family.
My favorite vehicle!
by Danno297 from Atlanta, GA
July 12, 2018
This car is absolutely amazing. We have the Denali version, and the upscale trim touches make it a truly incredible vehicle. We opted for the Yukon instead of the larger XL version as the XL was just a little too big for our needs most of the time. The Yukon is a great mix of perfect size and plenty of space at the same time. The rear entertainment system is perfect when accompanied with the wireless headphones to keep the back passengers entertained for road trips. It’s reliable and a great vehicle overall.
Gus at Superior Buick was nothing but amazing. He was so courteous and professional. I had previously been working with another dealer and my experience was less than favorable, I drove the extra 20 miles to see Gus and he blew them out of the water. He gave me an awesome trade in price, was able to get me in an upgraded vehicle with everything I wanted. He was so accommodating to what I wanted, and I even picked my car up same day. I will never go to another dealership, it is clear why they are top rated in Michigan. Kind, courteous, professional, and they want your business.
Very Nice Truck
June 17, 2018
I’ve owned now almost a year and it’s a wonderful highway cruiser, I commute over 300 km day and it’s fanfastic, it’s a vehicle that can do everything, great towing for my big boat and transporting people
I had the opportunity to work with both Shane and Andy in helping me pick out my new used grand Cherokee. The experience was wonderful with great attention to detail in customer service, answering all my questions and making the experience of buying a car a pleasure. I recommend these guys to anyone looking to buy a car new or used.
Most reliable and safe car I’ve ever owned.
by bmrush from The Woodlands, TX
December 28, 2018
This car meets all of our needs. It has apple car play, Bluetooth, memory on seats, heated seats and heated steering wheel - it’s amazing!
My husband & I have been a loyal customer at Otis Ford for over 25 years. If it wasn't for Mark Layburn we would have tried a different style/make car. But Mark is an outstanding sales rep who goes beyond the call of duty for his clients. I have friends and family who also use Mark and feel the same way. He makes us feel like family and we trust him completely. As long as Mark is working at Otis Ford we will be customers. You are the best!
Most comfortable car ever it’s almost cozy!
by ForFunn! from Hooper UT
November 8, 2018
So comfortable with the big cushion leather seats that are heated. The DVD player in the back for the kids is convenient. The back seats lay down to give room if you need to put boxes or luggage. Convenient back latch door that’s automatic when your hands are full. And an awesome stock stereo and speakers...great sound quality!!
Tom and Jerry took excellent care of my wife and I. We had a great experience purchasing our vehicle with Johnny Legends. Can’t wait to drive away in our new Sonata!
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