Went into get an oil change and it took almost 3 hours. They found a recall and took care of that but there was no communication as to what the recall was. I had to ask and even after asking I didn’t get a very clear understanding of what that recall entailed.
This is the second car we buy from this dealership with the amazing assistance of Kevin, who always goes above & beyond to get us what we are looking for. He's very knowledgeable and his confidence makes the whole experience excellent from beginning to end.
Pricing was good. Trade in value was good. Sales staff was knowledgeable and helpful. The over all experience is about the best that I have experienced over 35 years of buying new cars. We were in and out within about 3 hours which is very reasonable.
My Salesperson was Muhammad Moghul, very honest. I would consider buying another car from him. Car was everything I was expecting and more. He took the time to walk me through everything and make sure I was comfortable with the car. All I can say is I would buy another car from this dealership and yes I would definitely recommend them to a friend! I LOVE MY NEW CAR (Cadillac XT5)
My salesman was waiting for me when I arrived at the dealership. I turned in my leased Cadillac, which was easy. He showed me the Envision. I originally thought I wanted the Encore, but liked the larger vehicle better. Michael was most helpful throughout the whole process.
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