There were moments where we were about to walk out of the dealership but they worked really hard to turn around the sale and make the numbers work. John was a great salesmen who worked hard to resolve issues and make the sale happen. He worked hard to show us multiple vechile options for us to test drive and pick from.
Scott Bergstrom and Tom Rickard went above and beyond to get my car fixed and made sure I had a car to drive. They made me feel like a valued customer. I will always have my Yukon serviced at the dealership because of those two people.
I hate dealerships and I typically try to buy private party when I can but Carl Black has changed my opinion on the entire experience. I couldn???t find what I wanted anywhere until I found Carl Black. The sales team is super friendly and very knowledgeable. I felt no pressure and knew I was being treated fairly. The used car selection top quality, not like those pop up stores you see lined down the street.... Matt Hernandez in used cars was very up front and Eric in finance found me a better rate than even my own bank would offer. A++ will be a repeat customer.
Absolutely the best ! Wouldn???t look anywhere else !!!
by NONE3 from DealerRater.com
December 3, 2018
Carlblack has the best staff to work with ! If you will give them a chance, they will earn your business! They have the best selection of vehicles. They will absolutely take care of you after your purchase !!
Let me just mirror what others have said. Mark Cooper(sales) and Ivan Smith(Financing) got it done!
Mark answered all of my questions on the car and took time to get some photos before I came in. The car was cleaned up, the oil was changed, and the gas was topped off prior to use taking delivery of the car.
Not only did they have an amazing deal on a 2000 mile old car, they were very professional, knowledgeable, and the car had an amazing CPO warranty.
I will be sending friends and family your way!
Thanks! Russell Owens
Bought a new Chevy Bolt. Very smooth experience with no pressure sales and great finance options. Larry M had paperwork complete and ready to sign. Fastest transaction for a new car I have experienced.
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