we met joshua medonald when we came in???he tried to put us in contact with another agent who had contacted us previously by phone but turned out to be busy???so joshua worked with us???he found us a car we were both happy with on the second try???he was always knowledgeable, courteous and professional???we???ll be driving the car we decided on home
The people have been very friendly since we walked in the door. Joshua McDonald showed us one car that we test drove. He heard our likes and dislikes while on the drive and showed us the car we purchased. While we were waiting on paperwork (or computerwork) to be filled out, many people came and introduced themselves and shook our hands. All in all, a very good experience.
We were at Thompson Cadillac to have our car serviced. While there we walked outside to look at new cars. Mr. Casey Jones was kind enough to show my wife and I several. We liked one of the XT5’S and decided to purchase. Casey was extremely helpful in describing all the features and working with to our satisfaction on our purchase. Thank you Mr Jones for making our purchase a pleasant experience.
I purchased a 2018 Buick Encore from Thompson. The car is everything I wanted. Very compact and easy to handle. It also has all the modern features. I test drove multiple cars and by far the Encore is my favorite. The Car dealer, Andy, knew what my price range was and made sure he stayed right within my budget. Not only did he do that I wanted a car that was AWD and it was not available at the time so he found a dealership where the car was and it was delivered the next day. Unfortunately, upon receiving the car there was a very small scratch; however the Thompson dealership made sure I was completely satisfied with the repair and gave me a full tank of fuel. I would definitely recommend this facility.
This was my very first time there and I must say I'm highly impressed with their service. My appointment wasn't till 11:00 am and they got me right in for my oil change and the professionalism was out of this world. Yes I would recommend them to anyone who was quality service. Thanks for all you do.
This was the best car buying experience ever. The staff was friendly and very professional. The deals are unbelievable. I would recommend this dealership to anyone looking for great car's at the best price.
I had been considering purchasing a new vehicle for some time. I had several requirements for my next vehicle and he found me exactly what I was looking for in a Jeep. Donielle truly made this experience painless and fun.
Bought a car 1 month ago from here. Donielle was the salesperson and he has a great personality and great customer service. He stayed with me through the whole process of buying my vehicle and made me feel comfortable. I also love the popcorn!!
This is my third purchase from Hendrick! I live 2 1/2 hours away and come here to my all my purchases so that speaks for itself.
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