Outstanding sales person award should go to Haley Botz . I saw one truck online and she pretty much had a deal together before I left for a 4 hour drive . She did so much work negotioting for me without even knowing if I would come buy the truck. Then when I got there I saw another truck that caught my eye , she was amazing with her attitude and went back to helping me with negotioting a fair price for us and her company . She has a way of creating a deal with out the" pushy sales pitch " because her attitude was amazing I would definitely go back and buy another vehicle from her .
The employees here go above and beyond what’s expected and go out of their way to find what’s right for you. I had the pleasure of speaking with Pascal who was super helpful and made my car searching process simple. Lancer was another employee who helped me along the way and did everything he could to make sure I would get the best deal possible. Although I did not end up purchasing a vehicle at this time, once the time comes I will definitely buy from this dealership because of the experience I had.
Looked online and found the car i wanted, filled out my credit through their sight and when i got there everything was ready to go. Signed papers watching the Seahawks play the Rams and headed home with my new/ used car in no time at all. Everyone was very nice and I've called Steve a few times since I've been home with questions and he always gets right back to me within a matter of minutes. Definitely appreciate the welcoming feeling i received from all.
I went in to test drive a new car and learn about GMC rebates. The salesman Steve and manager Joe were so helpful in clearly informing me and answering any questions I had. I left with a brand new car at a great price with a excellent warranty. I was given full instruction and shown how to use all the amazing features on my new car. I love the car and feel beyond confident I made an excellent choice due to all the help
I received to make my informed decision. All the staff I worked with was friendly curtious and helpful. I found a dealership I will continue to use over and over and rexocommend to family and friends with confidence.
I just bought my second preowned car at Seaview, under the same circumstances: old car needed repairs that couldn't be justified by the value (we tend to drive them into the ground). Both times we found vehicles that worked in our budget, absolutely no pressure and lots of help, and an easy, quick deal and finish. Steve was a low-key, very helpful sales person, and Mr. Carr handled the financing as smoothly and as friendly as he always does (and is). We've used Seaview for auto repairs, too, and never been disappointed. This is once again a thoroughly pleasant experience.
We travel throughout the US and needed an oil change, recall service work done and had our engine needs service light come on for a transmission issue. They got us in quickly, took care of all our service needs, helped us with rides to and from the dealership. Highly recommend this dealership.
We have purchased a new 2013 Cadilac CTS and a new 2017 Buick Envision from Brotherton over the past few years. We not only had great experiences, but we also made friends. Very honest and fair.
My Service Representative is Lindsey who is extremely professional. She set up my appointment and monitored my car throughout the service process, updating me throughout. Her excellent automotive knowledge made me feel comfortable that I brought my car to the right place. My car was taken in on time, and completed at the estimated time, including a car wash and vacuum. Thank you.
I purchased two vehicles in October. I recently went to have my tires rotated at another company only to find out that my truck and tires on it That were not rated for my truck. I contacted Brotherton The sales person that I purchased a truck from and met with sales manager . They recognize that there was a problem with the tires and replace them for me at no cost to me. I will never buy a vehicle anywhere else this company and their staff are amazing!
When I entered Brotherton Cadillac Buick, to buy my second new vehicle from them, John made me a deal that I could not pass up. He worked hard to achieve my budgetary goal. Brotherton is a quality dealership with quality staff from sales to service.
I purchased a used Subaru Outback from Brotherton. You never know exactly how good of a deal you got, but I think I did reasonably well. One thing that stuck in my mind during the negotiation was that the salesman told me they were a business that stood by their cars, something I took at the time as an eager salesman trying to close a deal. Unfortunately on the way home, I discovered that the clutch was slipping badly in 4th and 5th gear. I was sweating as I drove back to the dealership, because replacing the clutch on a Subaru is a relatively expensive task. Much to my relief, Brotherton took care of the problem on their own dime, something I'm sure a shadier dealer would have told me was my problem to fix. I'm taking a point off for customer service because I always had to call them for updates on the repairs despite them saying they would call, but otherwise I was very happy with the results. Brotherton had more integrity than I was expecting from a car dealer, and I would highly recommend them to anyone.
Truck shopping was never so easy... Jesse was great and understood that my purchase was for utility not looking fancy. Having had experience with farm life growing up he was able to answer any questions I had and reassured me on my choice of vehicle and options.
Jennifer in Finance was another great member of the Clyde Revord team. She was quick knowledgeable and made paperwork fun... as someone who works in accounting I know how difficult this can be.
I appreciated the atmosphere, sense of honesty and camaraderie the entire sales team provided.
I just brought my car in for service and was treated awesome by everyone! Love my car! I bought it from Ryan Anderson, but he moved to Spokane... Sad! Miss that dude! Always happy to visit the dealership!
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