My wife and I drove over an hour to look at a used Buick Enclave they had taken on trade. The vehicle was meticulously detailed and in great condition. Gary Stark was a true professional and a great salesman. While this is a smaller lot, the customer service is the best I've ever had with a dealership. The other salespeople even interacted with us and our 19 month old son while we completed the transaction. Can't say enough great things about Watermark Nissan. The vehicle was outstanding, the price was very fair, the manager, Kevin Jones, even came over and spoke with us for a bit to say hello. We will definitely go back in the future!
Since 2005... this particular dealership has had our family business for new vehicle needs... and they've never given less than 100% throughout the research, buying, and after sale process... Bending over backwards for their customers' needs seems to be a deeply rooted business model at their Carbondale dealership. We expect 100% from a new car dealership, and thankfully, Auffenburg of Carbondale continually goes far above our expectations....
Jesse Williams, Awesome Sales Person!!! If have the pleasure of visiting this dealership, give Mr. Jesse Williams an opportunity to bless you with his awesome customer service. We were also surprised by the integrity and character of the dealership and Mr. Jesse Williams by honoring an awesome online deal on the vehicle we were seeking. A 2011 Chevrolet Impala which we had located on Cars.com. We also travel about 75 miles and were treated exceptionally by Jesse and the dealership when it was needed to go off site to get the cash necessary to complete the transaction. My friend who actually purchased the vehicle is overly excited by this vehicle and the purchasing process provided by Jesse and the dealership.
I really liked working with Tim Monroe on getting my loan approved for my vehicle.
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