I just wanted to compliment Jerry who I was lucky enough to come across when I called for the car. He was super professional. To be honest when first calling I didn't expect same customer service as I am used to receiving at a luxury line dealership and I was totally fine with it. When you buy $100,000 car and a $10,000 there is a difference in service. Thats is given and its normal. But the service and follow up provided by Jerry was same as when I bought $100,000 car. Jerry went above and beyond and accommodated in every way possible. They sold the car which I initially called for and he even offered to drive 50 miles to their other location who had similar one. I hope the management of the store and Hertz is reading this and recognizes how good of a guy they have working there. Thanks Jerry! If you are looking for a great deal on a car and want a great service Jerry is your guy!
Best of the best
by Karla from Crandall, TX
January 9, 2019
I am a mom of 3 and this car definitely meets this busy mamas lifestyle needs. The cargo space is just right and the 3 rows is ideal.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Exceeded our expectations
by Paul and Donna from Renton. WA
November 28, 2018
Car is comfortable, excellent handling, and very responsive to acceleration. Ample features for comfort and convenience. The rain-sense feature is wonderful and windshield wiper design cleans window completely
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Largest vehicle I own
by GMC fan from Camp Hill, PA
July 15, 2018
Perfect for long trips, getting 4?x8? sheets, towing. Love being able to kennel the dog without losing the 8 passenger seating. Has everything I need and a lot more safety features than I know what to do with.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I live these cars and GMC
by Cindy’s Yukon from W Townsend Mass
June 10, 2018
I oreviously had another Yukon XL and I hated to give it up. With NE winters it was rusting out but had 200,000.00 mikes in it and still going. So this was definitely what I had planned to get again. I sure hope I have as goid a luck with this 2017.
Thank you Ali Chahine for helping me get my son his first car! My sister recommended this dealership to me. I didn't have any coupons or such, but they were able to work with myself and my husband in getting him a used car. We appreciate all the help.
My husband LOVES It!
April 29, 2018
My husband LOVES his “family” car! It’s hard to get back in my mini van when that’s right next to it in the garage! It fits everything, the engine is strong the trim details and feature are all sharp. Occasionally I take this to my work and it’s a horribly beat up rail yard this can taking the beating!
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