This is the second vehicle I have purchased from wood house in the last year and both times it was a great experience thanks Tim Fancher(Jeep side) for recommending Seth on the GMC side would recommend either of these sales men for your vehicle needs
I was over my mileage on my last truck, they put me in a new truck for not much more!! they did not have to, and the team in Oshkosh went way above and beyond what is normal to help me Thanks
Thank you Paul Christman and Ron Tellock
I just purchased a 2018 Yukon from Courtsey Buick GMC. I had a great experience all the way from my sales agent, Bill Baxley, to Michelle, the finance manger. They were respective of my time and considerate of my questions. I would recommend them to anyone looking to purchase a Buick or GMC product.
My service rep as well as the service manager went above and beyond to help me out. They know I have had a serious of problems with the vehicle between tire/rim issues, headlights, and computer/electric issues so when 8 month old tires all needed replaced as well as a cracked rim AND the rear shocks/pump they did everything they could to minimize the cost. They recommends tires with a large tread life warranty that at least will be replaced if they run out in 15-20,000 miles like these did which is ridiculous considering nearly all of it is expressway driving in light traffic. I will never buy any tires made by Goodyear again. They also did the service in steps and prevented me from getting recommended work that was not mandatory at the time, not the usual dealership way which was refreshing.
Long story short, the Genesis service team did enough for me to rethink my stance on never buying a Cadillac again. Although they cannot prevent the quality issues or control the cost so odds are I will sell this one in the next 10-13’days and switch back to Ford/Lincoln since I had twice as many miles on those cars and never had half this many issues
There were moments where we were about to walk out of the dealership but they worked really hard to turn around the sale and make the numbers work. John was a great salesmen who worked hard to resolve issues and make the sale happen. He worked hard to show us multiple vechile options for us to test drive and pick from.
Second car I have bought from there and each time I had to have repairs made within a few days of purchasing. Now even not two weeks later it needs an oil change as well. Few days after I got it home I took it back cuz it needed brakes and rotors.
Very comfortable environment , friendly and awesome from the showroom to the lot , All the vehicals are in mint condition , it's my family's third experience with David B and it's not gonna be the last . 10/10 experience,😊
David Baranauskas was our Sales Rep. We were very pleased with his knowledge of the Chevy Equinox. He was friendly and personable, not pushy. He spent a lot of time with us and did not rush us into any decisions. We stopped in on Friday night and then purchased the Equinox the next day. What we noticed with other dealers, they first have the sales rep speak to you, then they have their manager step in to close the deal. Schumacher Chevrolet is different, David was our sales rep the entire time with no other manager getting involved with the sale. We appreciated that. David also is going above and beyond creating YouTube videos to help consumers like us understand all the new technology these cars have now. It's a great idea, he truly wants to help his clients. We also met with Cory Calabrese in financing and he explained in detail all the extra options available for additional warranties. Again, he was also not pushy letting us decide what was best for us. We highly recommend this dealership. Thank you.
Walked in told them exactly what I wanted and where I needed to be to make a deal and it happened no games no wheeling and dealing. I've been working with Kevin Bancroft for years and he still works for empire keeping going above & beyond to keep the customers happy.
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