We went to Audi Sugar Land to look at a pre-owned car and were surprised by the courtesy and service Ty and the team provided. Everyone was incredibly friendly and courteous. We ended up buying our oldest child's first car the same day in a short time. They had so many sales that day it took longer to prep the car for delivery than it took to close the sale and sign all the papers. Even then, it was the best dealership experience we've ever encountered. Many thanks, Ty and team!
Not sure if it???s typical of the GMC experience, but every time we???ve dealt with Mark Minnis, we feel and fully realize that we are dealing with a professional. This is our second purchase through Mark and he has yet to disappoint in any area. Thank your GMC and thank you Mark!
Sales representative very professional/friendly and quickly answered questions about the vehicle. Dealership receptive to negotiating internet sale by out of area customers unlike many that list vehicles on cars.com.
I was welcomed with a sincere friendly smile by Dillon. He was genuinely friendly and helpful. He explained the service provided and suggested additional service needed. He also gave me a timeframe in which the service would be completed. I inquired about complimentary beverages. He explained that coffee was available and he could have a fresh pot made if asked. He thanked me for my time and invited me back again. I was very pleased with the service experience and Dillon was Awesome 👏🏾 ??
Muy buena ubicación, excelente servicio y trato a los clientes. Con detalles y explicaciones en las preguntas formuladas sobre cualquier problema con el vehículo y buscando siempre que el cliente reciba la ayuda que necesita.
One of my best experiences for a vehicle purchase.
by THC1 from DealerRater.com
December 3, 2018
I drove four hours to pick up our new truck so I was very concerned that it was represented correctly. After arriving I was very happy with the vehicle and everything was as promised. These guys clearly care about their customers. I would like the owner to know that he needs additional finance people. I brought a certified check and all paperwork was completed prior to arrival but it still took over two hours to finalize. My finance guy was great so that is not the issue, he was just overbooked.
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