This was the best car buying experience ever. The staff was friendly and very professional. The deals are unbelievable. I would recommend this dealership to anyone looking for great car's at the best price.
I had been considering purchasing a new vehicle for some time. I had several requirements for my next vehicle and he found me exactly what I was looking for in a Jeep. Donielle truly made this experience painless and fun.
Bought a car 1 month ago from here. Donielle was the salesperson and he has a great personality and great customer service. He stayed with me through the whole process of buying my vehicle and made me feel comfortable. I also love the popcorn!!
We were at Thompson Cadillac to have our car serviced. While there we walked outside to look at new cars. Mr. Casey Jones was kind enough to show my wife and I several. We liked one of the XT5’S and decided to purchase. Casey was extremely helpful in describing all the features and working with to our satisfaction on our purchase. Thank you Mr Jones for making our purchase a pleasant experience.
Ms.Richard help me get my first new car. She was honest with me and that goes along way with me. I would prefer her to everyone she stayed in contact with me and was very professional thank you ms.Richard from me and my family.
Karen Godwin provided friendly and professional assistance during the purchase of my Ford Expedition. I recommend her highly and would purchase future cars with her assistance. She is an asset to the sales staff.
Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss.
We went in to purchase a minivan listed on cargurus - only to find out it had been sold the night before. Donielle immediately started looking at their partner locations and found us another option. It was at the location the next morning. The whole process was smooth and easy.
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