Average: We found the sales person to be dedicated to selling the car we asked about, I'll leave that there.... Recalls on the car had not been resolved as we had been assured they were. Finance was aggressive with pushing the extended warranty, seemed they were taking the 7 no approach seriously. When dealing with the Service division (to resolve the recalls) we've only experienced wonderful customer service.
The perfect vehicle for a Yukon lover
by Vernie from Virgilina, VA
June 4, 2018
This vehicle had everything from the socket to the DVD player. Seat warmers charging ports. Lots of leg room even on the third row .
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Love the Comfort of My GMC Yukon XL Denali
by Charles from Mcallen
October 28, 2018
I just purchased my third Yukon XL Denali, I love each one more. I just purchased my 2018 last week. My previous was a 2015, even though they are essentially unchanged GMC managed to refine the 2018. Smoother ride, quiter interior, better gas mileage, smoother transmission. Great for the long hauls with a family.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
It’s true love
by MissJess from NE
September 14, 2018
Perfect size for our family. Big like a truck by handles like a car. Plenty of storage space for groceries or luggage. It’s a real head turner. Hits your wallet hard but in my opinion worth it! So many options. And plus my kiddos can’t touch each other anymore. Whoop!!
I love Fred Beans Cadillac service department. Extremely professional, courteous, and personable. I loved working with both the service manager and his assistant to take care of my cars issue.
I highly recommend working with and building a relationship with Fred Beans Service department - they are amazing and truly understand what stellar customer service is!!!
Paul Rosenberg was an excellent sales associate. Very helpful in trying to match vehicle to my needs. Very honest and responsive. I've been looking at many different types of cars, visiting many dealerships and Paul stood out from all of other sales associates I have been in contact. Highly recommend dealing with him if looking to buy a GMC or Buick.
I went to buy a used car that I found online but the process took HOURS. Not to mention I drove almost two hours to get there! Also, I believe there are a couple things wrong with my car & in order to get them fixed I must drive back to do so! I think I should be able to get them fixed at a local shop & send them the bill but that doesn't seem feasible to them so that's not an option.
They had good options and deal for what I was looking for.
The cars appraisal team was kind enough to give me a best quote
In a nutshell it was wonderful experience!
Thank you to all the staff members
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.