Jim was ABSOLUTELY wonderful. No wonder hes been there for 20yrs! Also, the staff in whole was great. The after hours pick up was very convenient. Leslie was very engaging and her joy was contagious! I will not use Faulkner for all my mechanical needs. Well done!
What's not to love?
by txnadia from Atwater, Ca
December 11, 2018
Traded in my over-priced Chrysler Pacifica lemon for my Denali. Huge difference in performance and comfort. Love it! Wished I had dumped the Chrysler sooner.
The service department at Faulkner is exceptional Jack Platt is professional and responsive. The waiting area is clean and very professional. I would consider this dealership if/when I buy a new vehicle.
by Geschultz from Spring Hill
November 13, 2018
This vehicle is perfect for my family. Large interior, rides well, and sharp exterior appearance. I was looking for a SUV and my Yukon xl Denali checked every box.
Excellent process. Manager cut to the Chase right away. I got the car at a cheaper price than i expected go pay. All dealerships should be like this. Great experience. Excellent salesman.
Love the Comfort of My GMC Yukon XL Denali
by Charles from Mcallen
October 28, 2018
I just purchased my third Yukon XL Denali, I love each one more. I just purchased my 2018 last week. My previous was a 2015, even though they are essentially unchanged GMC managed to refine the 2018. Smoother ride, quiter interior, better gas mileage, smoother transmission. Great for the long hauls with a family.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
The staff was great. No hard sell. Decide at your own pace. Every thing was easy from looking at inventory to purchasing your automobile. I would definitely recommend.
It’s true love
by MissJess from NE
September 14, 2018
Perfect size for our family. Big like a truck by handles like a car. Plenty of storage space for groceries or luggage. It’s a real head turner. Hits your wallet hard but in my opinion worth it! So many options. And plus my kiddos can’t touch each other anymore. Whoop!!
I dealt with John Rider from Bergey's and he assisted me throughout the process, showing me alternatives at all my price points. At the end of the day I got the car I wanted at a very fair price. Great experience!!
lots of storage
by Diamond Duke South Dakota from 57106
May 31, 2018
decent value, very good as a multi-function family vehicle, a little underpowered, GMC needs to update the 1960's shift lever on the steering column. Good ride.
My experience buying my car here was beyond easy and everyone we worked with was extremely kind and helpful. I feel lucky to have found my dream car here, highly recommend anyone looking for a car to look into here, you will not be disappointed! Thank you everyone who made this a very positive experience!
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