Robby Hubson (our salesman) was extremely helpful in assisting us with our new purchase. Very friendly and willing to answer all 101 questions we can. If your shopping for a new or used car I would highly recommend this dealership.
You should thank Ginger. If I owned a business I would do all that I could to get her away from you. She is an excellent employee. The quality was good but the technician left leaves in the hood area and the trunk area. I would have thought that all foreign objects from the vehicle would have been removed from the vehicle. But the exterior look excellent as did the interior.
Sales lady brooxie did a wonderful job communicating with me about the car.i drove 160 miles to test drive car.price was right .i had cash in hand.Manager fumbled the ball on the one foot line.by not coming to some agreement on getting the car to my house.His only suggestion was was for me to drive back home get my daughter and drive back to atlanta from greenville sc .to get the car home.welli took my money and drove back home.Thank You!!!
I hate dealerships and I typically try to buy private party when I can but Carl Black has changed my opinion on the entire experience. I couldn???t find what I wanted anywhere until I found Carl Black. The sales team is super friendly and very knowledgeable. I felt no pressure and knew I was being treated fairly. The used car selection top quality, not like those pop up stores you see lined down the street.... Matt Hernandez in used cars was very up front and Eric in finance found me a better rate than even my own bank would offer. A++ will be a repeat customer.
Absolutely the best ! Wouldn???t look anywhere else !!!
by NONE3 from DealerRater.com
December 3, 2018
Carlblack has the best staff to work with ! If you will give them a chance, they will earn your business! They have the best selection of vehicles. They will absolutely take care of you after your purchase !!
After researching cars online and visiting multiple dealerships, my husband and I wanted to make sure we did our due diligence before purchasing a new vehicle for our growing family. I decided to visit Carl Black Roswell with my 4-year-old and infant, specifically to look at a Yukon. I described what I was looking for and Nick brought a car to the front of the dealership within minutes. He made it easy for me to check out the car, ask questions and demonstrate features on the vehicle, all while entertaining my boys and making us all feel comfortable (and without pressure). The dealership even had a bouncy house and popcorn available which made them excited to stay. We decided to test drive the vehicle that evening and came back to buy it the following day as the Yukon had what we were looking for and Nick was very helpful throughout the whole process. We would highly recommend Carl Black Roswell for a family-friendly, pressure-free car buying experience.
I had a great experience with Kollin at Carl Black when I was ready to get into a new car! He was very patient and listened to what I wanted and matched me with a great vehicle! The whole crew at Carl Black was very welcoming and supportive! I would def buy from them again.
I???ve been buying cars for years from this dealership. Under the leadership of Matthew Hernandez and Eric Bowsher this dealship has soared to levels of excellence. I will continue to buy from them and refer anyone I know to this dealership. Very satisfied and content with my purchase overall. Thank you Carl Black of Roswell!
Smiley, Doug and Joe (finance) made our experience a great one. We received a really great deal on our vehicle and we are so happy with it!! We started out having a bad experience with Nick in sales but the rest of them turned it around and we appreciate all they did for us!
Great experience all the way around. These guys helped me get to the number I needed and was able to take home my new Denali that day. Rubens was very professional and great to work with. I???d recommend him to anyone wanting a new car.
I contacted CBR for details and staff was very responsive to my inquiries even before arriving at the dealership. Once at the dealership, I met Kollin and he was very informed about the vehicle of interest. I do not enjoy purchasing vehicles and consider myself very inexperienced in this area. However, Kollin made the buying experience very easy and as comfortable as one could ever expect. Kollin handled this novice car buyer with ease! Matt was also very good to work with. He worked diligently to shape the deal to meet my needs. He was very pleasant to work with. Lastly, Joe was great. I now understand why he keeps so many pens on his desk. He was very knowledgeable and engaging through the process of helping me understand the purpose of each form as well as the details of each warranty option. Thank you to all the great staff at CBR.
Matt found exactly what I wanted at the price I could afford. There was no pressure they just wanted me to make a decision that I would be happy with and to me that is a big deal. Carl Black and Matt are AMAZING!! And I could not have asked for a better experience in purchasing a new car!! Thank you so much for everything
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