Well I went in for an oil change and was there for three hours because when I had my tire fixed at another location they stripped the nuts and bolts on my tire. The process to get that taken care of was longer than I anticipated but they had excellent customer service. Im so thankful the issue was caught and fixed!
Our salesman, Scott Wilson, was fantastic. We are in our 70's and we told him what we were looking for. He went above and beyond to find and get it for us. We had a medical emergency during the looking and buying process and he took care of everything. When I came out of the hospital he had everything ready for us to take possession of the vehicle he had found for us. Wish there was a place to mark 10 stars for the salesman
because he deserves 10 + stars.
lI'm very happy with my 2018 Chevy Colorado. The only snag is in regard
is with the contract sales price which reflects a price of $26,066 when
the agreed sales price with Colton (sales rep) was $25.600. The itemized
figures failed to show the $499.00 warranty price offered by Colton. He
first said price was $899.00, which I refused, and he said "how about my price", quoting $499.00, which I agreed to. The contract should be
amended to show the $499.00 I was charged for the warranty.
My salesman Robert Olsen took great care of me. He handled my purchase of a GMC Yukon XL Denali four years ago. He contacted me about getting into a new one. Hiley made me a Great deal so I came back for another. Mind you I live 500 miles away, the deal and the service are worth it. Sincerely, Charlie Lopez
I had identified the car I was interested in online. I made an appointment to see it the next day. The car was all I hoped it would be and more and the purchase experience, including my trade in, went smoothly. I drove the car away the same day.
I just wanna say thank you to casie pawley you did an amazing job helping me out with buying my new Buick Encore I’m in love with it so if anyone needs an amazing sales man go see casie pawley at Haley gmc and Buick of Fort Worth.
Robert (Bobby)Bauer was my go to guy during my used car purchase. Bobby is your man if you’re looking for a straight shooter !! I will be back for future purchase and regular schedule maintenance thanks to Bobby and the great team at Hiley Buick GMC!!
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