Was easy to get an appointment even after Hurricane Jolene. Welcomed, listened to by Ms. Marsha Honeycutt and picked up where I was informed of the issue, part ordered and she stated she would call when part is in. Great experience
My first purchase of a Mazda was a wonderful experience. Anna and Nick were amazing to work with. They listened to what I wanted/needed, found what I wanted and ensured my satisfaction. Great car for a great value. I definitely recommend Flow Mazda of Fayetteville!
Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss.
I'm a grandma raising five grandchildren and someone stole my keys. I went to Flow Mazda and they were a GOD send. With out them me and my grands would still be with out keys.. They did everything in their power to get us keys. GOD bless you all.There are still good people in this world.
I would recommend this dealer to any of my friends. The salesman went above and beyond to get a deal that was great for us. They spent a lot of time going over the car with us, to make sure we understood how everything worked. I can't say it enough how friendly the total car buying experience was at Dorman was
Awesome. Easy purchase. Friendly, helpful. Not pushy.
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