Best experience I have ever had buying a vehicle. If you are looking for friendly, professional and no pressure salesmanship...ask for Wally. He was so informative on the vehicles and their amenities. So impressed on everything from start to finish on the purchase. Everyone was so friendly! Great experience!
Bought a used truck from Crain, salesman was honest about the deal. General manager made stuff happen that other dealers would argue about and simply not do for me. Love my truck and look forward to visiting Crain for my service and will definitely not purchase from any other dealership.
I always get my oil changed at Crain. I took my car in to Crain this past week to get my oil changed when the service representative told me that a former mechanic had put my lug nuts on too tightly so they could not come off. He offered me a courtesy vehicle (which was a brand new small SUV) to drive for a couple of days while he ordered the parts and fixed my car. I did not have to pay anything extra for this, and I got my car back at the scheduled time clean and fixed. Great service as always! What I really liked is that a former employee at Crain made a mistake and the dealership owned the mistake and took care of it for me completely. That's good customer service! I'll definitely be back.
We purchased a vehicle from Cabot and worked with our Salesman Tony Washington. We couldn't have asked for a better experience and a salesman that was very detail oriented and very attentive to our litany of questions. We never purchased a vehicle that was so far away. Tony made it so simple with low stress and the delivery and paperwork side was made all too easy. If your looking to purchase a new vehicle, we highly recommend working with Tony and the Crain team in Springdale.
First visit since McLarty took over review is neutral. Previous reviews were negative and I only returned this time because I had too. Service person was good, but not sure of the name and you require one below
I was treated fairly and was able to negotiate a deal that made me happy! I will say that after my purchase, the customer service team at the dealership tried WAY TOO HARD to follow up with me on my overall satisfaction. Numerous phone calls, numerous emails, and text messages. Almost to the point of SUPER ANNOYING. 😧
Rick is very professional and polite. He was always super genuine and not a pushy salesman. He tells you like it is, and gives you a sense of feeling you can really trust him. He went above and beyond for me, and it was definitely a pleasure working with him!
Cody is awesome in sales go see him makes things easy! Highly recommend great service. Five stars across the board go see Cody at superior Chevrolet
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