Steve Garner, at Patterson Auto, not only made the purchase of a XT5 easy and enjoyable, he also spent the time to thoroughly explain the navigation system setting up Bluetooth, On Star, etc. Steve renews my faith in customer service which is a dying art! And....it is an art. With the exception of an overly detailed explanation of the need for an extra warranty on car made when we only wanted to finalize the purchase with payment, the entire experience was quick, efficient, pleasant ...AND....I love the XT5. PM
Picked up a C-Class from here...
It was painless, simple, straightforward and no B.S.
Was already planning on and getting ready to have a Lexus shipped here from Arizona... (just had to sign the papers)
My ‘lady found this Merc here locally by a chance look to see what was here.
Kinda glad she looked now.
Tyler Fritze is the gentleman whom we dealt with.
A+++ experience!!! Everything about it all...
Have no hesitation saying, if you land on this review and this MB dealership, ask for Tyler.
Stopped by Patterson GMC showroom to get info on an 2018 Acadia. I have experience with Patterson Hyundai. Brandon Hay greeted us and discussed with us what we were looking for in a SUV and how we would use it. They did not have any 18s in stock and showed us how for a little more we could get a 2019. He further advised us that based on the options, etc we wanted we could get a better deal/if we went with the Denali vs SLT. They had what we wanted in stock. The next day we stopped by for a test drive and further discussed the price. They offered me a fair trade in price. The sales manager, Jon Oeltjen, gave excellent advice. Did not leave that day until we completed all paperwork for the purchase. Jabin, the finance guy worked with us on our financing which we had already arranged with our credit union. Jabin was very knowledgeable and thorough - we were comfortable working with him. I would highly recommend Patterson's based on honesty, knowledge, thoroughness and price.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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