Everyone at the dealership was extremely helpful and personable. Sarah was fantastic in explaining the different vehicles and trims, and not to mention has a wonderful personality. John worked really hard to get me a great deal. I was offered above market value for my trade and my monthly payments are less than what I was willing to do because of John's hard work and honesty. I have already started referring friends and neighbors to this dealership.
I dealt with John Rider from Bergey's and he assisted me throughout the process, showing me alternatives at all my price points. At the end of the day I got the car I wanted at a very fair price. Great experience!!
Not your typical dealership. This family friendly dealership makes car buying stress free. We just purchased a GMC Terrain here and the process was so smooth thanks to John Rider and his team. I sent an email requesting a quote, which John promptly replied to. I spoke with him on the phone and he set up all the financing with the business manager. By the end of the day we were driving home in our new vehicle. I would highly recommend Bergey's and make sure to ask for John Rider. This was the easiest car buying experience I've ever had.
We found a car that we were very interested in online. We called Bergey's and made an appointment to see and test drive the car. When we arrived, Scott Dement had the car ready for us to see it and since we liked it, we took it for a test drive. We were also trading in a car, which Bergey's assessed our trade in while we were test driving the new car. We got a very fair deal for the trade in, the price was a good deal for the new car so we purchased the car. Scott had the car detailed again, (I think it looked great when we test drove it). The car was inspected for a full year. The entire process was very smooth. I would highly recommend Bergey's!
Great dealership. There was no pressure and they were very friendly and helpful. They stayed open way past their closing time just to accommodate me. They were fair and reasonable with their offer. I would definitely buy from this dealership again.
My Frist Toyota! Stopped in out of a whim after shopping Cabela's on the other side of RT. 61, after dealing with a salesman who was out for a walk around the build during his break I ended up with a good deal almost $2000 less than any of the dealers in the Lehigh Valley with NO PRESSURE to buy right then and there. I Left and tried to bet the deal and after 3 weeks I went back and bought the 4Runner. Their service department has treated my wife and I great every time we've taken the 4Runner in for regular service. Only Problem I've had was a damaged center cap on a wheel which they replaced with no question. MINOR, Compared to some of the problems I had at other dealerships I've dealt with in my 40 + years of driving and I've dealt with all the major brand names, non-brand name, large and small sized dealers. I Would recommend Freedom Toyota in Hamburg to my family and friends!
The absolute best car buying experience in my sixty eight years of life. I was treated in a wonderful manner and they took great care of me I would recommend this place to anyone. I called them yesterday and when I got there I was greeted by name and everything was ready to go.
Jim was ABSOLUTELY wonderful. No wonder hes been there for 20yrs! Also, the staff in whole was great. The after hours pick up was very convenient. Leslie was very engaging and her joy was contagious! I will not use Faulkner for all my mechanical needs. Well done!
The service department at Faulkner is exceptional Jack Platt is professional and responsive. The waiting area is clean and very professional. I would consider this dealership if/when I buy a new vehicle.
Very nice new and used cars. Good service and prices. Good financing options. I didn't buy bc I decided on a different car but definitely would buy from this dealer.
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