Negotiated via email (my preference) and agreed upon total price. Drove in from Indianapolis and completed a smooth transaction. Car as advertised. Tony explained what thy had done to make he car ready for he road. Overall, satisfied
Great family friendly vehicle.
by JAYS Wheels from Abingdon, Va.
October 18, 2018
Super travel vehicle, lot of room, large storage area, drives great. With the 6.0 engine has all the power you need for towing or hauling. Front and rear air makes trips so much more comfortable. Luxury seating compared newer models, make passenger travel sooooo comfortable. With AWD never worry about getting stuck . Great vehicle...
I had to have my vehicle towed in and I was expecting the worse. It was fixed in one day and the cost was reasonable.
by Singleton Crew from Beaumont Tx
January 3, 2019
Perfect fit for when I have 6 of my grandchildren with me and storage is great having to transport a baby stroller and my husband Walker and have groceries.
The only problem is we sometimes smell strong odor of gas. But there isn't a recall for it. We taking it in just as soon as we can get my second car running .
Excellent buying process. Alex in sales, Wally in Mgmt and Dan in service are all top notch professionals in my book. Whole process was completed in just over an hour.
Drive like a king with the family
by Nick JDtech and father of 5 from Tampa, FL
May 26, 2018
It’s a 2012 Yukon XL Denali. I mean there’s not a lot more to want. I just took a a 22 hour trip one way with three girls and the wife. Two Tv screens, comfortable seats, with 80/20 bench second row, 13 year old had the whole third row to herself and they were all comfortable. I’m glad I bought the XL because we still had plenty of room for our baggage. Enough about that let’s get to me. I didn’t hear any whining or crying because the kids were all comfortable and entertained and could control their climate control. So definitely a plus for me. For me and the wifey separate audio surround sound Bose from the rear with hard drive, Xm, iPod, hands free Bluetooth, all controlled from the steering wheel and dual climate control up front. Air conditioned seats that rejuvenate you after sitting too long but don’t leave them on too long or you’ll be a popsicle. Sunroof for to pop open in the rain for instant fresh air. Blind spot detection for ease of changing lanes and back up camera. Oh and my favorite part the 6.2 litre engine that would send a mustang quivering in the corner from being spanked by an 8 passenger vehicle. I never once was sore the whole trip and enjoyed the whole trip.
The last thing I will say is with all the creature comforts, the active auto ride load leveling suspension, and the 400 hp engine, it looks amazing and makes you feel the same driving it or standing by it. Total package when it comes to family
The men were very respectful to me I am a female buying my second car ever. They Took me around the lot 3 different times because I was indecisive. Help me with new tires. I just recently paid this car off and I am still driving it around. All I have had to do is keep up the old changes and change the brakes. I was very very very blessed! I won't go anywhere else ever!
Most reliable car I've owned!
by Fyrefyter303 from NW Indiana
April 20, 2018
This vehicle is exactly what I was looking for! It has all the options I was looking for, even the color. Lots of leg and overall room in all 3 rows. Good on fuel with the DOD option. Very high safety and crash ratings! GM products have always been dependable for me!
Emailing back and forth with Ms Palmer on a car I was wanting to buy .Ms Palmer suggest that I look at the car fax report and by doing so I found out there was frame damage along with a few other things. I ask Ms Palmer if frame was covered and she informed it wasn't but I could take to any shop to have it check out.
After reading Carfax report I decide not to buy the car
Ms Palmer could have NOT been more honest then that. I also called the dealership and talk to a gentleman that was helpful also. I'm saying this as I would buy and suggest other people do ck out this dealership
Thanks Ms Palmer
Best truck I've ever owned!!
by FlipFlopShelly from Detroit, MI
July 17, 2018
This car met all my needs, plenty of seats for people AND still has lots of room for cargo. Smooth ride, excellent handling, very comfortable. LOVE this truck!
I went to this dealer back in November of 2017 to check out a very competitively priced 2012 Honda Accord coupe. After taking it for a test drive, discussing things with Roger (who was exceptionally friendly and helpful), and getting the financing in order through my credit union (the dealer was able to work with me on price in the form of a pick-up note so I'd be able to get the best financing option), I was happily on my way in a car that's been fun to drive and has proven very reliable over the last ~6 months.
I did have to dock a star in a couple categories just for the fact that the initial repairs which needed done on the car (all minor and at no cost to me) ended up taking a fair bit longer than expected. It's my understanding that their service department was undergoing some significant changes, so hopefully they've got things running more smoothly by now. In any case, they have free wi-fi, so at least the wait wasn't too boring.
All in all, I've been extremely pleased with the purchase and have no regrets. I look forward to making 6K my first stop the next time I'm purchasing a vehicle.
A great car that has no problems what so ever.
by Haddi from Colorado aurora
November 14, 2018
It is a great car but I decided I don’t need it no more, the car won’t give you any issues or troubles it is for a good price too.
After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.
Best family SUV
by Chrissymomtomany from Fort Worth, Texas
October 29, 2018
SUV is luxury and great for families. Great in bad weather, lots of cargo space in back, very smooth to drive! I have owned 3 of these!
We were so happy after the first time dealing with Don Franklin and our salesman Darryl Bond it was an easy decision where to go 2 more times! We got great deals with no stress or pressure, Darryl Bond worked hard and found us exactly what we wanted and got us a really good deal. I have and will continue to send people there including my parents! This IS the place to go! #007
Most luxury for low cost
by Bigfam6 from Frisco, Texas
October 25, 2018
This is a very stylish vehicle with many more features for the same cost than similar vehicles with similar space. The dual tvs are a big plus for my kids
Great people. Came to an agreement and no BS. Great price on the vehicle. My salesperson was excellent and so was the management team - everyone very friendly and appreciative. Thanks guys!
by YukonFan from Monticello, KY
January 1, 2019
Smooth ride and performance
Good mpg for size of vehicle
Seating for 8
Great family vehicle for anything from travel to around the town
Would recommend this vehicle over and over
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