Although I haven’t made a purchase yet, the dealership seemed very friendly and willing to help. I didn’t feel pressured or judged. They were willing to help and find similar types of vehicles I was looking for. I will keep them in mind in my future searches.
After our incident on 11/28/2018. The dealership contacted me and offered to make things right. They apologized for what was an accident. I understand this and continued to do business with them by purchasing a truck. I would like to thank them for giving the extra mile and doing the customer right. I would do business with them again.
There are two things a business needs to stay be successful (translated: get and keep customers), integrity and value. Even though used car dealers get a bad rap, these guys at Maxkar are the exception to the rule! They have fair prices, stand by their machines and treat you right. I recently bought a very nice truck (2011 Yukon Denali XL) that is in premium condition except for a couple things that needed to be replaced. They took care of them and now the vehicle is golden! I did a lot of research before making the deal and their price was fair (if you are looking for a "deal" go somewhere else where the quality is not as good and the prices are inflated)... They worked hard for my business, and by taking care of the couple "issues" have earned my trust and I will be recommending them to anyone who will listen. Go see Rafael and Moe...
They went above and beyond to work with the finances that we had available. They were very friendly and professional. Manager spoke with me beforehand, giving me directions from my location. They were willing to address any cosmetic issues or noises and do what they could to resolve them. I would definitely recommend them to others.
Took a week to hear from them. Was about to give a 1 star review. Finally talked to someone about a truck I was interested in. I was informed the truck had significant rust. Saved me a 2 hour ride. Thanks
This is the best dealer I have ever been too! I always stress out so much while shopping for cars. I am in sales, so I know how things work. This makes it even harder for me to be in a high pressure sales environment. My husband and I went to Buick expecting to be stressed out. But let me say, our experience was AMAZING!!!! They were able to do things other dealers couldn't do, as far as a trade in is concerned. Got me into the car I wanted. Broke down all the numbers for us, and showed us the break down. Explained it all in detail. Needless to say, I drove away in an amazing vehicle, at an excellent price. And within a week my husband went back and got himself a vehicle as well! Jerry is the GM there and let me tell you, I will recommend him to anyone I run into looking for a car! We also did business with Layla and John! What amazing people. What an amazing experience! I will never ever purchase anywhere else!
Best experience I've had in my years of car purchases. I've never liked the process until now. Thank you Ultimate Buick GMC. Every aspect of the process has changed my perspective. My sales representative, Layla, the General manager and finance were all awesome. Everyone cared about my experience and walked me through with respect, concern, and integrity. Thank you!
All staff were kind and professional. The body work on my car was beautifully done. My car was returned clean and ready to go. You seem to have a 'well-oiled machine'.
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