Ed Baldwin was an amazing person to work with! Not only did we have substantial repairs, but we were having difficulties with our warranty company, Ed assisted us in every way possible, including a seamless rental process. He even called days after just to check and see how everything turned out. Ed goes above and beyond for his customers and I would highly recommend service at Gandrud.
Test drove a few vehicles here. Didn't end up making a purchase here, due to unforeseen changes on my end. But was nice experience, pleasant environment. David Vandersteeg was helpful. Would come here to purchase a vehicle in the future, and would recommend it to others.
Happened to be on a walk with the wife and came across a truck I liked. The salesman came out and was very friendly and not pushy at all. Took a week for me to get back for a test drive. After the drive I decided the truck was for me. I did some quick little question answering to get the ball rolling. By the next day at 1:30 I got a text that I was approved! After work I picked up my new truck and dropped off my old truck that they took in as a trade. I would highly recommend them if you are looking for a nice used vehicle! Thanks guys!
A GREAT DEALERSHIP!I bought a 2014 Chevy Captiva on 06/23/2018. Unfortunately a month after I bought it found out the Shifter assembly needed to be replaced and was not covered under warranty. The dealership took care of it at no cost and gave me a rental. I will definitely go back there again for a car and recommend them to anyone.
Just driving threw the Lot and they came out to me, thought I liked a Cadillac but ended up in a Buick. Great Trade value, loved the popcorn and the guy had a nickname of Givem away Randy, what an Awesome guy to deal with
I always enjoy working with Bergstrom.
On this recent visit the rep pointed out to me
that I had a new issue.
He said that it would be no charge to correct.
I was elated and grateful.
God is truly great. Why? Because I could not afford any additional fees.
Why, because we are saving to buy our first home.
OUTSTANDING DEALERSHIP AND SALES SAFF!!!!!!!! Nate Earl was my salesman, he is the best!! I'll defiantly buy from him again!! He was very knowledgeable and attentive to are needs, He even went out of his way to put a big red bow on are new 2017 Traverse for my wife Ann for Christmas. (WOW) If you need a new or used vehicle ask for Nate you won't be disappointed!! Thank You Tom & Ann Steberl
Very pleased with the sales staff. Have no reservations about going back. Car prices seemed very competitive. There was a sales drive ending the day that we visited the dealership. We weren’t ready to make the commitment.
I have bought all of my vehicles from Bergstroms. I would not go anywhere else. The service after the sale is off the charts. You are made to feel a part of the Bergstrom family overtime you visit, for whatever the reason. There is no other dealership that I know of that takes care of their customers the way that the Bergstrom Crew does.
Truly a class operation with outstanding service. Every visit is a rewarding experience.
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