Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
Very pleasant transaction. Butch was cordial, extremely helpful and accommodating to my needs. Quick and easy; no hassling. All done over the phone. Appreciative they delivered the car to my house, 80 miles away. Drivers were nice as well. My apologizes, but can't recall which manager called me to solidify the transaction. My father (Jim Phillips) bought many of his autos through the years from Paramount and always spoke fondly of their employees.
This was one of the best experiences I have had buying a car. Dillon was able to help me get the exact Escape I had been looking for! The financing guy (I am sorry, his name is Escaping (LOL) me) was great too. I would definitely recommend this dealership and Dillon to anyone looking to get into a new or used vehicle. Thanks again guys!!
by William Transkei Nancy bushway from 166 Cedar Ave Hudson nc
September 0, 2018
I bought one used car in excellent shape. Love it went back two weeks later to buy another car same exact vehicle one for me one for wife. Traded in our cars. Awesome awesome place to do business with. And when I want a different car in a couple of years I’ll go back to car lot. Thank you car lot you guys were great to do business with
I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
I was looking to trade in my Jeep for an H3 Hummer. I found an Alpha edition at this lot through the internet. I live in Raleigh and made arrangements with GM Austin Kosinski to come down and see the car. On the day I was supposed to go down there, I couldn’t, due to work. I called Austin and we discussed both my Jeep and the H3 over the phone. Austin sent one of his team members up to me (3 hr drive) with the H3. It was all he said it was and the deal was made in my driveway! Talk about going above and beyond for his customers! I would recommend dealing with Austin and this company any time.
The dealership is actually pretty nice, some beautiful cars for sure. Cars are overpriced but that’s their business, they find buyers that are looking for specific specs. So narrow market but obviously that works for some. Oh and btw Chance I am not Vick lol I am also not sorry for yelling back at Cosmo after he started giving me an attitude and raising his voice about who’s buying the car, a customer and his trusted friends (advisors) should never be treated that way. For those looking to buy a car from here, don't leave a deposit if you can avoid it, even if its their fault an agree to give the deposit back they can take up to 2 months to give it back. Giving 4 stars because sales people were great, communication was good, they have some rare cars. The owner however must have been having a bad day. So I wish you success in your business. God Bless!
P.S. don’t make assumptions about people.
My son purchase a 14 Shelby, beautiful Car! After 21 days, less than 400 miles the car experience catastrophic engine failure. We contacted Chance at Cosmo and he was very understanding and help us through this by advising us what we needed to do. Cloninger in Hickory and Matt; good people to deal with at this Ford store that helped us resolved this issue. Cosmo Auto and Chance didn't want this, but you never can see major catastrophic falurer to a internal combustible motor which is out of their control. All the help we received from Chance and Matt we will never forget!! Again; we Thank you.
Bought a 2018 Equinox LT AWD. Was told it had fog lights ( looked like it did) Only to realize when I needed them later on that they weren’t there.... still waiting for a response from the sales manager And the sales person who sold the car to me. Both tried to tell me at first that the head lights are HID and are replacing fog lights.... I wanted fog lights and i wouldn’t have bought the car without them. I’m very disappointed that the communication (via phone/ text) went just silent without any resolution from either employee of this dealership. I do find this rather unprofessional. I do like the car, but it’s not complete.
Spoke to Casey on the phone for a short time and set up a appointment to look at and drive the car we were looking at. Was more than excited to see that they had described the vehicle perfectly and had the best price by far on like vehicles that we searched online! Process was super easy and very comfortable. Best buying experience I’ve ever had! Would recommend them to anyone looking to buy. They treated me so good and had the best vehicles I’d seen on any lot that stocked affordable used cars. If you’re looking for ease of doing business and great cheaper used cars, do yourself a favor and go see Casey at Spartan! He’ll do you right!
Eric got me a lower price, handled financing and all applicable paperwork... even called my insurance agent so I could drive it right off the lot. That's what I both expect and appreciate when spending thousands of dollars. Cheers!
Thank you David Smith! Very informative great attitude and made sure he answered all my question! Overall great experience. I will recommend this dealership to family and friends.
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