I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Search the website and found 2 vehicles I was interested in. Called the Dealership and got KiWi or Chris Bowen. Made an appointment for next day at 10. The online credit app and the payment calculator came in really handy in figuring out what type of down payment , how long I wanted to finance and what rate I thought I should get based on credit score It was pretty close to what was on the contract when I bought the 08 Toyota Rav4. Very easy to work with. No haggle pricing was great. I am also a former car salesman and figured there would be the usual back and forth. I was never more wrong These guys were great all around. Recommend to all looking for a great vehicle at a great price
Today I bought a used GMC Yukon XL Denali from King Motors. What an unbelievable buying experience. First, all 135 images online gave a very accurate picture of the SUV's condition. Actually the SUV was in better shape than what I thought, based on the images. How many times are you pleasantly surprised by the authenticity of a used car dealership? Second, their customer service was fantastic. Jim literally handed me the keys to the Denali and said to drive it around. Didn't ask for my keys to my SUV, a deposit, nothing. After we returned we had a few questions. He patiently listened and answered each. Once we were finished asking our questions, there was no pressure whatsoever to purchase ... literally no sales pitch! WE had to ask him what was the next step to buy this SUV. He was very kind and very attentive. I mentioned how many SUVs he had on the lot (and how they all looked brand new)... he said that is his niche, he focuses on NICE SUVs. Seriously, you won't be disappointed with this dealership!! I don't hesitate one bit giving them 5 stars all the way across! We have three teens... we will be back!
Brian and Mike were great! They treated us like friends, were open about everything and took time to make sure we were happy. They were able to get us an even better APR than my pre approved offer. Thank you and we will be telling everyone about the great people that are here!
I really don't know where too begin with the young lady Omni on today...she was my friends saleswoman but I had purchased a car over the phone the information that she had given my friend I told her I had been explained any if that she began too be my saleswoman as well..I can really write a book on her today But, just know with a person like Omni you will have customers coming back...Very,Very Friendly ,Excellent customer service, Explained the buying process thorough!! I felt as if I had been knowing her forever!!!! Satisfied Customer I am!!!! Thanks Omni Binion!!!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
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