What a fantastic experience! Terez made buying a car fun somehow, and he actually cared about making sure I was happy and safe in my new Lincoln. What a fantastic guy, cant say enough good things about him!
Outstanding experience at Sewell Ford in Odessa,Tx
by Charlotte from DealerRater.com
August 26, 2018
We just recently purchased a new Ford F-150 from Sewell Ford in Odessa,Tx. What a fantastic experience from start to finish! We began our search online to get exactly what we wanted. Sewell Ford had the perfect truck for us and our salesman, Maikel Gonzalez was amazing taking care of evey little detail to make the transaction easy especially since we live in Albuquerque, NM. He even drove to the airport to pick up my husband. We could have gotten a truck anywhere in the country but we got the best deal at Sewell Ford and believe me we searched and searched for what we wanted and the best deal. Thanks also to Brian Berryhill in the finance department for working with us. We would highly recommend Sewell Ford for the best deal and the best service.... definitely worth the trip from anywhere!!!! And we love our new truck!!!!
This is our third vehicle we have bought from this dealership and have always had great experiences. We had car trouble 3 days after purchasing our vehicle. We were able to contact Frank and he put us in touch with the right people and got us taken care of even though it was 8 at night. We were towed and given a rental to continue with our trip. The sales managers and Don went above and beyond to get us taken care of and to make sure our vehicle was fixed and taken care of. Don kept in touch with us daily to let us know the status of our repairs and it was a big relief knowing we were being taken care of while out of town. The only downfall of this was of course the vehicle trouble but also the sales process. Our salesman Paulino kept having to ask my husband what his name was and the overall experience with him was not what we have experienced in the past. When we had the car trouble everyone was very apologetic and went out of their way to help us, the only response we received from the guy who sold us the vehicle was "Oh, well that's nothing I can control". We will continue to purchase future vehicles from this dealership and I recommend to anyone purchasing a vehicle to always ask for Frank!
We recently bought a 2016 Siena van from Rogers. Honestly, I was dreading shopping for a used car because of the usual high pressure techniques that many dealerships use. I have to say Rogers is the best experience I have ever in my 45 years of car buying. Mark Carrillo took very good care of us. I can’t say enough good about my experience with this dealership.
This was our 2nd vehicle bought at this dealership. It was a wonderful experience 10 years ago and it was still just as amazing this time around. Will definitely recommend this place and will absolutely plan on coming back!! Frank our salesman was the best too! Very knowledgeable, not pushy at all and super upbeat and positive.
Also had always taken my vehicle here for anything needed and was always satisfied with their service.
Isaia was great to work with and he was very helpful and knowledgeable about the Chevy Suburban that I purchased. I really liked that he was not pushy and was very patient with me as I asked questions.
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