The team at Stoops Buick GMC have made my experience and a friend very happy with our purchased. Great to have faith in the people you deal with and recommend any friend and see the same experience for them.
Great car. Not as comfortable as my 2005 XL.
by JC from Buford, Ga
December 20, 2018
Fun to drive. Technology is great, but not as intuitive as it could be. Plenty of room and storage. Better gas mileage than my wife’s Toyota.
Stoops helped us find the exact car my wife & I wanted! Literally every part of the transaction was pleasant, from our terrific salesman, Brett Estes down to the wonderful Chris Abades in financial. We couldn't be more happy and will definitely refer anyone we know to Stoops!
What's not to love?
by txnadia from Atwater, Ca
December 11, 2018
Traded in my over-priced Chrysler Pacifica lemon for my Denali. Huge difference in performance and comfort. Love it! Wished I had dumped the Chrysler sooner.
The only reason I'm writing this is because Cars.com wanted a review for these guys. . . Be careful what you wish for!
Late one Friday night I was searching Cars.com for an older Chrysler 300C. I wanted specifically a Cool Vanilla white one; this dealer had the only listing on Cars.com inside a 50 mile radius at the time. They are a solid 50 miles from my house so there is no way I'm driving that far for a test drive unless I know for sure it is there and available.
Google says they're open until Noon on Saturday so it is important to communicate early so I can make the hour+ drive for this car, thus I used the Cars.com email feature to contact them and requested they call me to schedule a test drive.
You'd think it's a slam dunk, right? They had that car sold to me already, all they had to do was call the number or reply to the email and if we could have reached a fair deal (and the car was in as good shape as depicted) I'd have driven it home that day.
But they didn't call, and they didn't email, so they did not sell me a car.
You guys get 3 stars: Neutral . If you intend to use cars.com to sell cars, you should be responsive when potential customers use their tools.
Worst experience buying a used car.
by Eric Crofton from Hobart
August 7, 2018
I loved it when I bought it but the dealer I went to masked huge problems now it's my problem. Beware of used car dealers when it seems to good to be true.
Bought my Challenger back in February and the team found a way to make everything work on the numbers. Mike also took care of my lease turn in and ensured I was satisfied with my new ride. He did not recommend a test drive until we had a deal figured out, which is unusual and appreciated. Thanks!
Drive like a king with the family
by Nick JDtech and father of 5 from Tampa, FL
May 26, 2018
It’s a 2012 Yukon XL Denali. I mean there’s not a lot more to want. I just took a a 22 hour trip one way with three girls and the wife. Two Tv screens, comfortable seats, with 80/20 bench second row, 13 year old had the whole third row to herself and they were all comfortable. I’m glad I bought the XL because we still had plenty of room for our baggage. Enough about that let’s get to me. I didn’t hear any whining or crying because the kids were all comfortable and entertained and could control their climate control. So definitely a plus for me. For me and the wifey separate audio surround sound Bose from the rear with hard drive, Xm, iPod, hands free Bluetooth, all controlled from the steering wheel and dual climate control up front. Air conditioned seats that rejuvenate you after sitting too long but don’t leave them on too long or you’ll be a popsicle. Sunroof for to pop open in the rain for instant fresh air. Blind spot detection for ease of changing lanes and back up camera. Oh and my favorite part the 6.2 litre engine that would send a mustang quivering in the corner from being spanked by an 8 passenger vehicle. I never once was sore the whole trip and enjoyed the whole trip.
The last thing I will say is with all the creature comforts, the active auto ride load leveling suspension, and the 400 hp engine, it looks amazing and makes you feel the same driving it or standing by it. Total package when it comes to family
When in today and turned in my 2016 Cruz no problem and walked out with a 2018 silverado thanks to the excellent and professional service would recommend any and everyone
by Singleton Crew from Beaumont Tx
January 3, 2019
Perfect fit for when I have 6 of my grandchildren with me and storage is great having to transport a baby stroller and my husband Walker and have groceries.
The only problem is we sometimes smell strong odor of gas. But there isn't a recall for it. We taking it in just as soon as we can get my second car running .
Vehicle now stalls at 60-70 mph-major problem on Interstate highways. No one seems to know what causes it. I've spent upwards of $3,000 trying to fix the problem-no luck yet.
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